Liquor Store Customer Service Representative (Part-time)

City of Eden Prairie • Eden Prairie, MN

3d • Onsite

About The Position

The Liquor Store Customer Service Representative works at one of the City of Eden Prairie’s liquor store locations and helps provide customers with a pleasant, informed shopping and purchasing experience. The position supports store operations, which generate profits that fund City projects. Hours are typically up to 20 hours per week, including evenings, weekends, and holidays. The role is part-time and ongoing, with part-time, temporary, or seasonal status. Compensation starts at $15.00 per hour, depending on qualifications. The expected start date is November/December 2026, and the application deadline is December 7, 2026. The position reports to the Liquor Store Manager.

Employees welcome customers, answer questions about products, educate customers so they can make informed choices, and process transactions according to applicable policies, procedures, and laws. They also stock and arrange merchandise, assist with delivery unloading and inventory, and clean store areas. Employees may be asked to perform a variety of duties as part of their role with the City.

Requirements

• High school diploma or equivalent (GED).
• Ability to reconcile cash and receipts and obtain knowledge of cash register and point-of-sale procedures.
• Ability to lift, pull, push, move, or carry up to 50 pounds on a regular basis.
• Ability to bend, stand, and reach.
• Successfully complete and pass the City’s pre-employment evaluation process, which includes professional reference checks, a background check, and work verification.
• Ability to communicate clearly and concisely, both verbally and in writing, and tailor messages to different settings and styles.
• Ability to coordinate multiple activities, responsibilities, and tasks professionally; prioritize work; maintain organization; use tools for efficiency; consider multiple factors when planning; and establish methods for completing routine tasks.
• Ability to solve problems using a logical, systematic, sequential approach; compare alternatives; notice discrepancies and inconsistencies; and identify relevant factors for analysis or decision-making.

Nice To Haves

• Previous work experience in retail, service, or the liquor industry.

Responsibilities

• Welcome customers and research and answer questions about products and merchandise.
• Educate customers about products and merchandise to support informed purchasing decisions.
• Follow liquor store policies, procedures, and laws when completing transactions, including selling liquor only to individuals age 21 and older.
• Position products on shelves and move merchandise to appealing locations.
• Assist with unloading large delivery trucks and taking inventory.
• Clean the floor, shelves, and backroom to maintain the store’s presentation.
• Perform a variety of duties as part of the role with the City.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED