Customer Service Representative Part Time

Tailored Brands • Margate, FL

6d

About The Position

K&G Fashion Superstore is hiring a part-time Customer Service Representative to support the customer experience in its stores. The role involves processing customer transactions, assisting shoppers, and helping maintain merchandise and store areas. Representatives are expected to deliver a customer-focused experience, learn new programs, and contribute to a positive work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Provide customer-focused service and deliver a high-quality customer experience.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.
• Ability to stand and walk for most of the work shift; frequently bend, squat, and twist; lift up to 50 lbs.; climb a ladder to reach merchandise or supplies; and see and distinguish fabric patterns and colors.

Responsibilities

• Handle customer purchases, returns, exchanges, store credits, and discounted transactions according to standard operating procedures, and properly secure cash and other negotiable documents.
• Use suggestive selling techniques when assisting customers and respond to customer inquiries and needs.
• Assist with replenishing merchandise, store layout, recovery, and general housekeeping.
• Monitor and maintain floor stock and fitting room areas.
• Maintain awareness of product knowledge, point-of-sale instructions, merchandise promotions, and advertisements.

Benefits

• Competitive hourly rates
• Flexible schedules to meet availability
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed