Part-Time Customer Service Representative

Raymour & Flanigan Furniture and Mattresses • North Haven, CT

6d

About The Position

As a Customer Service Representative, you will support customers throughout the lifecycle of their purchases. You will help schedule deliveries, manage payments, and address customer questions and concerns. Working independently and as part of a small team, you will help strengthen the customer shopping experience. The position starts at $17 per hour.

Requirements

• Effective communication, interpersonal, and organizational skills in person and over the phone.
• Excellent listening skills and the ability to multitask in a fast-paced service environment.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
• Must be authorized to work in the United States without current or future visa sponsorship.

Responsibilities

• Provide genuine, friendly, personable, and professional service.
• Communicate with customers in person and over the phone.
• Listen to customers and manage multiple tasks in a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Advocate for customers’ concerns and requests while supporting sales and operations team members.
• Assist customers with scheduling deliveries, managing payments, and questions or concerns.

Benefits

• Health benefits
• 401(k) with company match
• Profit sharing
• Cross-training

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed