Customer Service Representative Part-time

PLS • San Antonio, TX

3d • Onsite

About The Position

Customer Service Representatives are the primary point of contact with PLS customers and serve as the face of the company. They deliver superior customer service, educate customers about company products and services, maintain company quality standards, and comply with all policies and procedures. The role is located at 1304 SW Military Dr., San Antonio, TX 78221.

Requirements

• Ability, willingness, and comfort to engage with customers.
• Strong verbal communication skills.
• Ability to offer products and services based on customer needs.
• Exceptional attention to detail and ability to multitask.
• Professional appearance and demeanor.
• Honesty and integrity.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
• English fluency is required.

Nice To Haves

• Previous customer service experience in hospitality, financial services, retail, or restaurant industries.
• English/Spanish bilingual ability.

Responsibilities

• Provide outstanding customer service to encourage repeat business.
• Educate customers about PLS products and services.
• Ensure transactions comply with federal, state, and local regulations.
• Follow company policies and procedures.
• Maintain a balanced cash drawer.
• Complete transactions accurately, including cash handling.
• Use the point-of-sale system to access information and process transactions.
• Resolve customer complaints or refer them to the Store Manager for resolution.
• Help maintain a neat and clean store environment for customers and team members.
• Perform other duties as instructed by management.

Benefits

• Medical, dental, and vision benefits for eligible team members.
• 401(k) for eligible team members.
• Vacation for eligible team members.
• Opportunities for advancement.
• Ongoing training.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed