Customer Service Representative Part Time

Tailored Brands•Tacoma, WA

13d•$18 - $23

About The Position

K&G Fashion Superstore is hiring a part-time Customer Service Representative to support the customer experience in its stores. The role involves processing customer transactions, assisting with sales and inquiries, replenishing merchandise, maintaining store and fitting room areas, and staying informed about products, point-of-sale instructions, promotions, and advertisements. The starting pay range is $18.00–$22.50 per hour, with pay potentially increasing to $27.00 based on merit, length of service, and other factors. The company considers skills, background, and experience when determining final salary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Deliver customer service by being customer-ready and providing a world-class experience.
Desire to learn and adapt to new programs.
Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Ability to stand and walk for the majority of the work shift; frequently bend, squat, and twist; lift up to 50 lbs.; climb a ladder to reach merchandise or supplies; and distinguish fabric patterns and colors.

Responsibilities

Accurately follow standard operating procedures for purchases, returns, exchanges, store credits, and discounted transactions, and properly secure cash and other negotiable documents.
Use suggestive selling techniques when assisting customers and respond to customer inquiries and needs.
Assist with merchandise replenishment, store layout, recovery, and general housekeeping.
Monitor and maintain floor stock and fitting room areas.
Maintain awareness of product information, POS instructions, merchandise promotions, and advertisements.