About The Position

Marriott Vacation Club is seeking a bilingual Japanese Linkage Marketing Coordinator to work with guests at Marriott hotel properties in Waikiki. The role promotes the Marriott Vacation Club Destinations Program by offering hotel guests financial incentives to learn about the points-based vacation ownership product. The position is presented as a Vacation Sales Concierge role, engaging guests at lobby desk locations, providing elevated customer service, and arranging sales presentations. Compensation is $18.00 per hour, plus commission and training pay for the first 10 weeks only. The posting also describes potential incentive bonuses of up to $5,000 for eligible candidates with qualifying timeshare sales and marketing experience: $2,000 for a minimum of 1–2 years, or $5,000 for a minimum of 3 years. Additional terms, conditions, and exclusions apply.

Requirements

  • Proficiency in English and Japanese.
  • Bold persuasion skills.
  • Computer skills.
  • Ability to stand, sit, and walk for extended periods.
  • Flexible schedule, including weekends and holidays.
  • Excellent phone communication skills and/or interpersonal skills when interacting with guests.
  • Service-focused approach.
  • Attention to detail and ability to follow processes and follow up.
  • Financial motivation.

Nice To Haves

  • Concierge and/or sales experience preferred.
  • Timeshare sales and marketing experience may qualify candidates for an incentive bonus: 1–2 years minimum for a $2,000 bonus, or 3 years minimum for a $5,000 bonus; additional terms, conditions, and exclusions apply.

Responsibilities

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Provide a high level of service to exceed budgeted sales presentation and volume production goals.
  • Ensure guests attending a sales presentation meet eligibility requirements and are open to learning about Marriott Vacation Club products and services.

Benefits

  • Hotel and resort discounts.
  • Immediate 401(k) company match up to 6%.
  • Uncapped earning potential through wages, monthly incentives, annual bonuses, and contests.
  • Positive work environment.
  • Growth and development opportunities.
  • Commission.
  • Training pay for the first 10 weeks only.
  • Potential incentive bonus of up to $5,000 for qualifying timeshare sales and marketing experience.
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