About The Position

The Bilingual Japanese In-House Marketing Coordinator assists in providing Owners and guests with experiences and events that help create memorable vacation moments. The role schedules sales presentations, manages customer expectations, and supports sales presentation and volume production goals. It serves guests in a professional and welcoming manner while helping ensure they meet eligibility requirements and are interested in learning about the company’s products and services. The position uses persuasive techniques to maximize revenue while maintaining guest loyalty.

Requirements

  • Be highly motivated and have sales or customer service experience.
  • Enjoy interacting with guests in person or by phone.
  • Be available to work various shifts, holidays, and weekends.
  • Be proficient in English and Japanese.
  • Be able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.
  • A background check and drug screening may be required in accordance with state and local requirements.

Nice To Haves

  • Concierge experience.
  • Sales experience.
  • One to two years of timeshare sales and marketing experience qualifies for a $2,000 incentive bonus.
  • At least three years of timeshare sales and marketing experience qualifies for a $5,000 incentive bonus.

Responsibilities

  • Schedule sales presentations and manage customer expectations.
  • Provide a high level of service to exceed budgeted sales presentation and volume production goals.
  • Ensure Owners and guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests, anticipate their needs, and address them.
  • Interact professionally and promptly with colleagues and guests.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Uncapped earning potential, including wages, monthly incentives, annual bonuses, and contests.
  • Medical, dental, and vision benefits and 401(k) opportunities.
  • Travel discounts.
  • Credit union membership.
  • Tuition reimbursement.
  • Professional counseling and family support.
  • Growth and development opportunities.
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