Coordinator, Marketing In House
About The Position
The Coordinator, Marketing In House conducts in-person marketing with prospective and/or current owners at the company’s resorts and schedules guests to meet with representatives for presentations. The role serves as a positive, professional brand ambassador, works with resort staff to obtain guest arrival information, and greets and qualifies potential customers for sales-preview tours. The coordinator makes tour reservations and collects required deposits while following company policies, compliance standards, regulatory requirements, and production goals. The position allocates approximately 80% of time to greeting, presenting, and incentivizing prospective customers to attend sales presentations. The remaining 20% is spent attending training and department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel outside the home site’s area is required.
Requirements
- High school diploma or equivalent is required; experience equivalent to the education requirement may be accepted in lieu of it.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.
Responsibilities
- Represent Wyndham Destinations as a positive and professional brand ambassador.
- Partner with resort staff to receive arrival sheets for guests checking in.
- Greet, present, and incentivize prospective customers to attend sales-preview tours or presentations in accordance with company policies, compliance standards, and regulatory requirements.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Maintain minimum performance goals and production standards.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information and materials and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical coverage
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid time off, depending on position
- Parental leave, depending on position
- Holidays, depending on position
- Paid volunteer time through Wish day
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
