In House Marketing Coordinator

Wyndham Hotels & Resorts • San Antonio, TX

8d • Onsite

About The Position

The In House Marketing Coordinator conducts in-person marketing with prospective and/or current owners at the company’s resorts and schedules guests to meet with a representative for a presentation. The role represents Wyndham Destinations professionally, works with resort staff to obtain guest arrival information, and greets, presents to, incentivizes, screens, and qualifies potential customers. It also makes sales-tour reservations and collects required deposits.

The coordinator spends approximately 80% of the time greeting and encouraging prospective customers to attend a sales presentation while meeting performance goals and following company policies, compliance standards, and regulatory requirements. The remaining 20% is dedicated to training, department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel outside the home site’s area is required.

Requirements

• High school diploma or equivalent is required.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
• Must maintain production standards.

Nice To Haves

• Sales and/or marketing experience is preferred, but not required; 1 to 3 years is preferred.
• Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Responsibilities

• Serve as a positive and professional brand ambassador for Wyndham Destinations.
• Partner with resort staff to receive arrival sheets for guests checking in.
• Greet, present to, and incentivize prospective customers to attend a sales-preview tour or presentation.
• Screen and qualify potential customers according to company guidelines.
• Make sales-tour reservations and collect required deposits.
• Follow company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
• Attend scheduled training sessions and department meetings.
• Keep current on marketing information, materials, and industry trends.
• Set and review performance goals weekly, monthly, and annually.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid time off, depending on position
• Parental leave, depending on position
• Paid holidays, depending on position
• Wish Day paid time to volunteer at an approved organization
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED