In House Marketing Coordinator

Wyndham Hotels & Resorts•Scottsdale, AZ
•Onsite

About The Position

The In House Marketing Coordinator conducts in-person marketing with prospective and current owners at company resorts. The role schedules guests to meet with a representative for a presentation, greets and qualifies potential customers, and makes sales-tour reservations. Coordinators serve as professional brand ambassadors, work with resort staff, and follow company policies, compliance standards, regulatory requirements, and production standards. The position spends approximately 80% of its time greeting, presenting to, and incentivizing prospective customers to attend a sales presentation, and 20% attending training and department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home site's area.

Requirements

  • High school diploma or equivalent is required; experience equivalent to the education requirement may be accepted in lieu of the education requirement.
  • Clear and concise written and verbal communication skills.
  • Ability to work in a team environment within a shared space.
  • Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
  • Must maintain production standards.

Nice To Haves

  • Sales and/or marketing experience is preferred but not required.
  • 1 to 3 years of sales and/or marketing experience is preferred but not required.

Responsibilities

  • Serve as a positive and professional brand ambassador for Wyndham Destinations.
  • Partner with resort staff to receive arrival sheets for guests checking in.
  • Greet, present to, and incentivize prospective customers to attend a sales-preview tour or presentation in accordance with company policies, compliance standards, and regulatory requirements.
  • Screen and qualify potential customers based on company guidelines.
  • Make sales-tour reservations and collect required deposits.
  • Maintain minimum performance goals and production standards.
  • Attend scheduled training sessions and department meetings.
  • Keep current on marketing information and materials and industry trends.
  • Set and review performance goals weekly, monthly, and annually.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid time off, depending on position
  • Parental leave, depending on position
  • Holidays, depending on position
  • Paid time to volunteer at an approved organization of your choice
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
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