Linkage Marketing Coordinator - Based in Waikiki (Up to $5,000 Incentive Potential)

Marriott Vacations Worldwide • Honolulu, HI

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About The Position

The Linkage Marketing Coordinator engages hotel guests at desk locations, provides elevated customer service, and schedules sales presentations. The role helps meet sales presentation and volume production goals by ensuring guests attending presentations meet eligibility requirements and are open to learning about the company’s products and services. Coordinators use persuasive techniques to maximize revenue while maintaining guest loyalty.

The position also focuses on guest experience and company standards: welcoming guests, anticipating and addressing their needs, interacting professionally and promptly with guests and colleagues, contributing to team goals, and following company policies and safety procedures. Pay is $18.00 per hour plus commission, with training pay for the first 10 weeks only. Incentive bonus potential is up to $5,000, subject to the stated timeshare sales and marketing experience qualifiers and additional terms and conditions.

Requirements

• Highly motivated, with sales or customer service experience.
• Enjoy interacting with guests in person or by phone.
• Available to work a flexible schedule, including weekends and holidays.
• Able to reach overhead and below the knees, bend, twist, pull, and stoop, and stand, sit, or walk for extended periods.
• May be required to complete background and drug screening in accordance with state and local requirements.

Nice To Haves

• Concierge experience.
• Sales experience.
• One to two years of timeshare sales and marketing experience qualifies for a $2,000 incentive bonus.
• Three or more years of timeshare sales or marketing experience qualifies for a $5,000 incentive bonus.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide service that helps exceed budgeted sales presentation and volume production goals.
• Ensure guests who attend sales presentations meet eligibility requirements and are open to learning about products and services.
• Use persuasive techniques to maximize revenue while maintaining guest loyalty.
• Welcome and greet guests, anticipate their needs, and address them.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Follow company policies and safety procedures.

Benefits

• Medical, dental, and vision opportunities.
• 401(k) opportunities.
• Travel discounts.
• Credit union membership.
• Tuition reimbursement.
• Professional counseling and family support.
• Growth and development opportunities.
• Uncapped earning potential through wages, monthly incentives, annual bonuses, and contests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed