About The Position

The Bilingual Japanese Marketing Agent is a community marketing and sales-based role representing Wyndham Destinations at popular local attractions and events. The agent engages prospective customers in face-to-face conversations, shares information about the vacation club experience, and invites and incentivizes qualified guests to attend vacation ownership sales-preview presentations. The role includes greeting and presenting to prospective customers, screening and qualifying them under company guidelines, making sales-tour reservations, and collecting required deposits. Agents are expected to comply with company policies and regulatory requirements while meeting minimum performance goals. The position also involves attending training sessions and department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home-site area.

Requirements

  • High school diploma or equivalent; equivalent experience may be accepted in lieu of the education requirement.
  • Clear and concise written and verbal communication skills.
  • Ability to work in a team environment within a shared space.
  • Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
  • Must maintain production standards.

Nice To Haves

  • Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.

Responsibilities

  • Represent Wyndham Destinations as a positive and professional brand ambassador.
  • Greet, present to, and incentivize prospective customers to attend a sales-preview tour or presentation, following company policies, compliance standards, and regulatory requirements.
  • Screen and qualify potential customers according to company guidelines.
  • Make sales-tour reservations and collect required deposits.
  • Maintain minimum performance goals.
  • Attend scheduled training sessions and department meetings.
  • Keep current on marketing information, materials, and industry trends.
  • Set and review performance goals weekly, monthly, and annually.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid time to volunteer at an approved organization of your choice
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave, and holidays
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