Linehaul Dispatch Specialist (VAN) | Vancouver

OnTrac•Vancouver, WA

5d•Onsite

About The Position

OnTrac is hiring a Linehaul Dispatch Specialist at its Vancouver, Washington facility. The position supports the OnTrac Fleet Department through fleet maintenance administration, invoice processing, regulatory compliance, records management, and communications with facility personnel, vendors, and corporate employees. The role requires strong communication, customer service, problem-solving, confidentiality, math, and accurate data-entry skills, along with proficiency in Windows applications including Word, Excel, and Outlook. The position is based at OnTrac- VAN, 3665 NW 32nd Ave, #100, Vancouver, WA 98660. The stated hourly pay rate is $21.75. Assigned shifts may vary, and hours are subject to change based on business needs. The listed schedule is Monday 7:00 a.m.–3:30 p.m.; Tuesday and Wednesday off; Thursday and Friday 11:30 a.m.–8:00 p.m.; Saturday 3:30 p.m.–midnight; and Sunday 9:00 a.m.–5:30 p.m. Full-time hourly employees are eligible for a benefits package, subject to applicable plan terms and eligibility requirements. OnTrac describes itself as a provider of same-day and next-day delivery services for e-commerce and product-supply businesses.

Requirements

At least two years of administrative or clerical experience.
High school diploma.
Excellent oral and written communication skills, including the ability to present information and respond to questions.
Ability to communicate and work effectively with vendors and corporate employees.
Ability to understand and follow written or oral instructions using common-sense judgment.
Problem-solving skills for standardized situations involving a limited number of concrete variables.
Proficiency with whole numbers, common fractions, and decimals, including addition, subtraction, multiplication, and division.
Ability to follow strict confidentiality rules.
Proficiency in Windows applications, including Word, Excel, and Outlook.
Excellent fast and accurate data-entry skills.
Commitment to customer service for internal and external customers.

Nice To Haves

Fleet experience is preferred.

Responsibilities

Help maintain a safe work environment by following policies and procedures in the Company Safety Program.
Follow up consistently and effectively with facility personnel on maintenance issues.
Administer fleet maintenance records daily.
Process fleet invoices daily and help ensure regulatory compliance for the OnTrac Fleet Department.
Field telephone calls, file documents, and perform data entry.
Maintain fleet files and costing sheets.
Provide feedback to facility general managers and the Fleet Department regarding invoices, maintenance, and compliance issues.
Provide customer service to internal and external customers.
Perform additional duties as needed to support business and operational needs.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability coverage
401(k) retirement savings plan with company match
Student loan repayment
Accrued vacation, beginning on the first day of employment, with up to 96 hours accrued during the first year and tenure-based increases up to 160 hours
Paid sick leave
Two paid floating holidays per year, available after 90 days of employment
Six paid company holidays
Two weeks of paid pregnancy disability leave, subject to eligibility requirements
Four weeks of paid parental bonding leave, subject to eligibility requirements
Employee assistance and wellness programs