Linehaul Dispatch Specialist (NASC) | Nashville

OnTrac•Lebanon, TN

2d•Onsite

About The Position

OnTrac is hiring a Linehaul Dispatch Specialist for its Nashville-area NASC facility in Lebanon, Tennessee. This role supports fleet operations by administering maintenance records and invoices, helping ensure regulatory compliance, following up with facility personnel on maintenance issues, and handling calls, files, and data entry. The position requires strong communication, customer-service, confidentiality, problem-solving, math, and computer skills. Assigned shifts vary, and hours are subject to change based on business needs.

Requirements

At least two years of administrative or clerical experience.
High school diploma.
Excellent oral and written communication skills, including the ability to present information and respond to questions.
Ability to communicate and work effectively with vendors and corporate employees.
Ability to understand and carry out written or oral instructions using common-sense judgment.
Ability to solve problems involving a few concrete variables in standardized situations.
Proficiency in arithmetic with whole numbers, common fractions, and decimals.
Ability to apply strict confidentiality rules to daily work.
Proficiency with Windows applications, including Word, Excel, and Outlook.
Excellent, fast, and accurate data-entry skills.

Nice To Haves

Fleet experience preferred.

Responsibilities

Maintain and contribute to a safe work environment by following policies and procedures in the Company Safety Program.
Follow up consistently and effectively with facility personnel on maintenance issues.
Administer fleet maintenance records daily, process fleet invoices, and help ensure regulatory compliance for the OnTrac Fleet Department.
Field telephone calls, file documents, and perform data entry.
Maintain fleet files and costing sheets.
Provide feedback to facility general managers and the Fleet Department regarding invoices, maintenance, and compliance issues.
Provide excellent customer service to internal and external customers.

Benefits

Medical, dental, and vision insurance.
Life insurance and short- and long-term disability coverage.
401(k) retirement savings plan with company match.
Student loan repayment.
Accrued vacation beginning on the first day of employment, with accruals up to 96 hours in the first year and tenure-based increases up to 160 hours.
Paid sick leave.
Two paid floating holidays per year, available after 90 days of employment.
Six paid company holidays.
Two weeks of paid pregnancy disability leave and four weeks of paid parental bonding leave, subject to eligibility requirements.
Employee assistance, wellness, and other benefit programs.