Technician, Line Service (SAC FT)
About The Position
The Line Service Technician provides safe, efficient aircraft ground handling while delivering exceptional customer service to aircraft owners, guests, and flight crews. This hands-on, operations-focused role supports arriving and departing aircraft with professionalism, urgency, and a positive attitude. The technician performs fueling, towing, parking, de-icing, aircraft placement, and basic cleaning; operates ground support equipment; and provides required services accurately and on time. The role requires attention to ramp safety, aircraft movement, foreign object debris prevention, weather conditions, company procedures, and operational risks. Technicians assist passengers and flight crews, anticipate customer needs, and represent Modern Aviation professionally. They collaborate with fellow technicians, customer service staff, and operations leadership, and perform additional duties as assigned by Shift Leads or Line Management. The position requires open availability for variable shifts, including evenings, nights, weekends, and holidays as required. Work takes place outdoors and involves exposure to moving mechanical parts, wet or humid conditions, extreme heat and cold, heights, vibration, chemicals such as aviation fuels, oils, and lavatory fluid, and usually loud noise. Employees must be able to stand or walk for extended periods and perform frequent bending, reaching, and manual tasks.
Requirements
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Open availability for variable schedules, including evenings and weekends.
- Valid driver's license.
- Strong verbal and written communication skills.
- Strong mathematical aptitude.
- Ability to stand or walk for extended periods and perform frequent bending, reaching, and manual tasks.
- Ability to meet the physical demands associated with ramp operations.
- Legally authorized to work in the United States for any employer; employment visa sponsorship is not available.
Nice To Haves
- Previous customer service experience.
- Basic knowledge of aircraft types and aircraft servicing practices.
Responsibilities
- Perform aircraft fueling, towing, parking, de-icing, placement, and basic cleaning.
- Operate aircraft ground support equipment in accordance with procedures and safety standards.
- Deliver required ground support services for arriving and departing aircraft accurately and on time.
- Maintain ramp awareness, including aircraft movement, foreign object debris prevention, and changing weather conditions.
- Perform duties with attention to detail and minimal supervision.
- Protect customers, employees, aircraft, and equipment by promoting safe operations and following company policies, procedures, and safety regulations.
- Use sound judgment to make timely decisions during active operations and remain aware of ramp hazards and operational risks.
- Assist passengers and flight crews professionally and courteously; greet customers positively and anticipate their needs.
- Represent Modern Aviation professionally and maintain a positive image with customers, vendors, partners, and airport stakeholders.
- Work effectively with other Line Service Technicians, Customer Service staff, and Operations leadership.
- Communicate clearly during aircraft movements and active operations.
- Perform additional duties as assigned by Shift Leads or Line Management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life coverage
- Company-paid disability coverage
- 401(k) with company match
- Paid time off
- Paid holidays
- Additional voluntary benefit options
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
