Technician, Line Service (SAC FT)

Modern Aviation • Sacramento, CA

3d

About The Position

The Line Service Technician (LST) provides safe and efficient aircraft ground handling while delivering exceptional customer service to aircraft owners, guests, and flight crews. This hands-on, operations-focused role supports arriving and departing aircraft with professionalism, urgency, and a positive attitude.

The technician performs aircraft fueling, towing, parking, de-icing, placement, and basic cleaning; operates ground support equipment; and delivers required services accurately and on time. The role requires ramp awareness, attention to detail, sound judgment, compliance with company procedures and safety regulations, and the ability to work with minimal supervision. Technicians assist passengers and flight crews, anticipate customer needs, and coordinate with colleagues and operations leadership.

The position requires open availability for variable shifts, including nights, weekends, and holidays. Work involves extended periods of standing or walking and frequent bending, reaching, and manual tasks. Employees are regularly exposed to moving mechanical parts, wet or humid conditions, extreme heat and cold, high or precarious places, outdoor weather, vibration, aviation fuels, oils, lavatory fluid, and usually loud noise. Applicants must be legally authorized to work in the United States; visa sponsorship is not available.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Open availability for variable schedules, including evenings, nights, weekends, and holidays as required.
• Valid driver's license.
• Strong verbal and written communication skills.
• Strong mathematical aptitude.
• Ability to stand or walk for extended periods.
• Physical capability to perform frequent bending, reaching, and manual tasks and meet the physical demands of ramp operations.
• Legally authorized to work in the United States for any employer; employment visa sponsorship is not available.
• Completion of the required Predictive Index behavioral assessment.

Nice To Haves

• Previous customer service experience.
• Basic knowledge of aircraft types and aircraft servicing practices.

Responsibilities

• Perform aircraft fueling, towing, parking, de-icing, placement, and basic cleaning.
• Operate aircraft ground support equipment in accordance with procedures and safety standards.
• Deliver required ground support services accurately and on time for arriving and departing aircraft.
• Maintain awareness of aircraft movement, foreign object debris (FOD) prevention, weather conditions, ramp hazards, and operational risks.
• Perform duties with attention to detail and minimal supervision.
• Protect customers, employees, aircraft, and equipment by promoting safe operations and following company policies, standard operating procedures, and safety regulations.
• Use sound judgment to make timely decisions during active operations.
• Assist passengers and flight crews professionally and courteously.
• Greet customers positively, anticipate their needs, offer additional services, and represent Modern Aviation professionally.
• Maintain a positive image with customers, vendors, partners, and airport stakeholders.
• Work effectively with other Line Service Technicians, Customer Service staff, and Operations leadership.
• Communicate clearly during aircraft movements and active operations.
• Perform additional duties as assigned by Shift Leads or Line Management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life coverage
• Company-paid disability coverage
• 401(k) with company match
• Paid time off
• Paid holidays
• Additional voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED