Technician, Line Service (SAC FT)
About The Position
The Line Service Technician provides safe, efficient aircraft ground-handling services and exceptional customer service to aircraft owners, guests, and flight crews. This hands-on, operations-focused role supports arriving and departing aircraft with professionalism, urgency, and a positive attitude. The technician performs ground support services, operates equipment, monitors ramp conditions, follows safety procedures, and works with other technicians, customer service staff, and operations leadership. The position is based in Sacramento, California, and pays $20.00–$22.00 per hour. Schedules vary and may include evenings, nights, weekends, and holidays; open availability is required. The role regularly involves moving mechanical parts and exposure to wet or humid conditions, extreme heat and cold, high or precarious places, outdoor weather, vibration, and chemicals such as aviation fuels, oils, and lavatory fluid. The work environment is usually loud. Applicants must be legally authorized to work in the United States; visa sponsorship is not available. A Predictive Index behavioral assessment is required.
Requirements
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Open availability for variable schedules, including evenings and weekends.
- Valid driver’s license.
- Strong verbal and written communication skills.
- Strong mathematical aptitude.
- Must be legally authorized to work in the United States for any employer; visa sponsorship is not available.
- Ability to stand or walk for extended periods.
- Physical capability to perform frequent bending, reaching, and manual tasks and meet the physical demands of ramp operations.
Nice To Haves
- Previous customer service experience.
- Basic knowledge of aircraft types and aircraft servicing practices.
Responsibilities
- Perform aircraft fueling, towing, parking, de-icing, placement, and basic cleaning.
- Operate a range of aircraft ground support equipment according to procedures and safety standards.
- Provide timely and accurate ground support services for arriving and departing aircraft.
- Maintain ramp awareness, including aircraft movement, foreign object debris (FOD) prevention, and changing weather conditions.
- Perform duties with attention to detail and minimal supervision.
- Protect customers, employees, aircraft, and equipment by promoting safe operations and following company policies, standard operating procedures, and safety regulations.
- Use sound judgment to make timely decisions during active operations and remain aware of ramp hazards and operational risks.
- Assist passengers and flight crews professionally; greet customers positively, anticipate needs, and offer additional services.
- Represent Modern Aviation professionally and maintain a positive image with customers, vendors, partners, and airport stakeholders.
- Work effectively with other Line Service Technicians, Customer Service staff, and Operations leadership.
- Communicate clearly during aircraft movements and active operations.
- Perform additional duties as assigned by Shift Leads or Line Management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Company-paid disability coverage
- 401(k) with company match
- Paid time off
- Paid holidays
- Additional voluntary benefit options
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
