Orlando Tow Truck Operator - NIGHT SHIFT

Stepp's Towing•Orlando, FL

About The Position

Stepp’s Towing & Heavy Transport is seeking Light Duty Tow Truck Operators to join its Orlando team. The family-owned company provides light-, medium-, and heavy-duty towing, heavy transport, and auto salvage services. Operators respond to accidents, breakdowns, and roadside incidents; communicate with motorists; perform basic repairs or tow vehicles to repair facilities; safely load vehicles; and remove illegally parked vehicles when required. This is a night-shift role with mandatory weekend work. Five-day and six-day workweeks are available. Pay is commission-based at 30%, not salary-based. Drivers keep their assigned truck, with no slip seating, and must have their own set of tools once assigned a truck. The company offers tow-truck training to candidates who do not have prior towing experience.

Requirements

  • At least 2 years of verifiable commercial motor vehicle driving experience.
  • A current DOT Medical Card is required before the first day of work.
  • A clean driving record for at least the past 3 years.
  • Must pass a criminal background check and drug test.
  • Ability to lift, crawl, pull, bend, reach, and climb, and to perform tasks requiring significant strength and stamina.
  • Frequent use of hands and full physical mobility are required.
  • Drivers must have their own set of tools once assigned a truck.
  • Positive attitude, strong customer service skills, and effective problem-solving abilities.

Nice To Haves

  • Prior towing experience or experience in a related field; towing experience is not required, and training is provided.
  • Military veterans are encouraged to apply.

Responsibilities

  • Respond efficiently to accidents, breakdowns, and roadside incidents.
  • Maintain communication with motorists while en route.
  • Perform basic repairs or tow vehicles to repair facilities as needed.
  • Safely load vehicles onto the truck.
  • Remove illegally parked vehicles as required.
  • Maintain a professional appearance and represent the company with pride.
  • Build customer relationships and provide thoughtful solutions.
  • Embrace new tools and processes to support continuous improvement.
  • Show respect toward coworkers and foster a positive team environment.
  • Promote opportunities within the company and through referrals.

Benefits

  • Six paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
  • 75% medical, dental, and vision benefits offered.
  • Free term life insurance.
  • Paid time off accruals start on day one and become available at 90 days.
  • 401(k) match up to 4%.
  • Career development.
  • Optional accident, cancer/critical illness, short-term and long-term disability, and hospital indemnity insurance.
  • $1,500 driver referral bonus.
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