Part Time Seasonal Lift Operations Lead

Marquette Mountain•Marquette, MI

5d•Onsite

About The Position

The Lift Operations Lead assists the Lift Operations Supervisor with planning, supervising, and coordinating daily ski lift operations, including providing safe uphill transportation for guests and co-workers and supervising lift operators. The role involves regular communication with lift maintenance, snowsports, tickets and rental, ski patrol, human resources, marketing, and recreation. The lead may serve occasionally as the designated closing Manager On Duty, overseeing evening operations, lift shutdown protocols, staff sign-outs, closing procedures, and mountain security. They respond to guest concerns and operational emergencies, support staff during closing shifts, and must be available during designated holiday periods and weekends. Scheduling may include opening, closing, and peak-coverage shifts. The role monitors lift operators’ customer service and professional conduct; checks weather and surroundings; assists with lift openings, closings, ramp preparation, and queuing; and oversees completion of lift logs, incident reports, and other records. The lead communicates maintenance issues, provides guest service and operational updates, supports continuous improvement and projects, and helps manage, evaluate, and train lift operations staff. They provide real-time coaching and corrective feedback, promote workplace safety, implement emergency procedures, contact ski patrol when needed, and may assist with evacuation of a disabled lift. Facility care includes clearing snow, ice, or grease from chairs and maintaining ramps and lift shacks by removing snow and trash. This is a part-time seasonal temporary position running October 14, 2026 through April 14, 2027. The listed salary is $14.00 per hour.

Requirements

High school diploma or GED equivalent.
Ability to perform manual labor in all weather conditions.
Ability to work during assigned holiday periods, including Thanksgiving, Christmas, New Year’s, Martin Luther King Jr. Day, and Presidents’ Day.
Availability for weekend shifts based on departmental needs and the department’s standard scheduled operational hours.
Ability to accommodate schedule adjustments, including opening, closing, and peak-coverage shifts.
Ability to meet the physical demands of the role, including standing, walking, reaching, climbing or balancing, and lifting or moving loads up to 100 pounds occasionally.
Ability to work outdoors in harsh weather and around moving mechanical parts.

Nice To Haves

Experience in the ski area or outdoor recreation industry.

Responsibilities

Assist the Lift Operations Supervisor with planning, supervising, and coordinating daily lift operations and lift operators.
Occasionally serve as the designated closing Manager On Duty, overseeing end-of-day operations, closing procedures, and mountain security.
Supervise evening operations and ensure lift shutdown protocols, staff sign-outs, and facility security measures are followed.
Respond to guest issues, operational emergencies, and staff support needs during closing shifts.
Monitor lift operators’ customer service and professional behavior.
Inspect lift operations regularly and monitor weather conditions and surroundings.
Assist with daily lift openings and closings, ramp preparation, and queuing setup.
Oversee completion of daily lift logs, incident reports, and other required reports.
Communicate and escalate maintenance issues to the Lift Maintenance team.
Provide guest service, greet arriving guests, and communicate accurate updates about resort operations, closures, delays, and special events.
Support continuous improvement activities and new and ongoing projects.
Maintain knowledge of ski lift policies, procedures, and riding rules.
Assist with on-hill management, evaluation, and training of lift operations staff.
Provide real-time guidance, corrective feedback, and hands-on coaching to Lift Operators during live operations.
Implement emergency procedures, contact ski patrol as needed, and assist with evacuation of a disabled lift if needed.
Promote workplace safety, identify hazards, and report them promptly.
Maintain load and unload ramps and lift shack areas by shoveling or raking snow and picking up trash.
Ensure chairs are clear of snow, ice, and grease before passengers load.
Work assigned weekend and holiday shifts and accommodate opening, closing, or peak-coverage schedule adjustments.
Perform other duties as assigned.