Lift Operations Foreman Lead | Full Time Seasonal

Boyne Resorts•Lincoln, NH

10d•Onsite

About The Position

The Lift Operations Foreman Lead is a supervisory position that assists the Lift Operations Manager with the daily operations of assigned areas. The role provides daily oversight, break relief for lift operators, and assistance with operator training. It may also include scheduling and other administrative tasks. The Foreman Lead promotes a positive safety culture and sets a positive example within the department. The position oversees assigned lift areas, including guest safety during loading and unloading, corral crowd control, operator breaks, and accurate lift ticket scanning. It also supports opening and closing procedures, team-member transportation to work areas, ramp preparation, corral and signage setup, and completion of closing tasks. The role requires courteous, efficient guest and employee interactions and a positive attitude. Work schedules may vary and include weekends, holidays, and extended hours during peak times. The work takes place in challenging weather and may involve moving mechanical parts, high or precarious places, occasional electrical-shock and vibration exposure, and sometimes loud noise.

Requirements

High school education.
At least 2 years of Lift Operations experience.
Ability to ski or snowboard at an intermediate level or higher.
Ability to read, write, and communicate effectively, including interpreting safety rules, operating and maintenance instructions, and procedure manuals.
Basic computer skills and proficiency with Microsoft Office.
Basic math skills.
Ability to solve practical problems and handle unanticipated events.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Resort certification for all necessary equipment.
Flexibility to work variable schedules, including weekends, holidays, and extended hours during peak times.
Ability to withstand and work in challenging weather conditions.
Physical ability to talk or hear regularly; walk, use hands to handle or feel, reach, and climb or balance frequently; stand and stoop, kneel, crouch, or crawl occasionally; and frequently lift or move up to 25 pounds and occasionally up to 50 pounds.

Nice To Haves

Prior supervisory experience.
Experience operating snowmobiles.

Responsibilities

Handle duties assigned by the Lift Operations Manager.
Oversee assigned lift areas, including guest safety during loading and unloading, corral crowd control, lift operator breaks, and accurate lift ticket scanning.
Assist with daily opening and closing procedures, team-member transportation to work areas, ramp preparation, corral and signage setup, and closing tasks.
Assist with lift operator training.
Assist with departmental administrative tasks as assigned by the Lift Operations Manager.
Complete assigned tasks accurately, proficiently, and with attention to detail.
Prioritize safety and promote and participate in weekly safety topics.
Perform other tasks essential to resort operations and team efforts, even when they are not specific to this role.
Provide excellent guest service and follow resort etiquette guidelines; interact courteously and efficiently with guests and employees, maintain a positive and friendly demeanor, and promote a positive culture.
Protect the safety of self, coworkers, and resort guests.
Promptly report potentially harmful equipment or situations and safety-related accidents and incidents to the Lift Operations Manager.
Follow company and department safety policies and procedures.
Operate equipment safely to avoid injury to self or others.
Drive in accordance with the law and Loon Mountain Resort policies.
Provide supervisory oversight of daily operations in assigned areas in accordance with organizational policies and applicable laws.