Lift Operations Supervisor- Winter 26.27 Seasonal - Full Time
About The Position
The Lift Operations Supervisor oversees assigned lift crew members and is responsible for providing superior guest service while maintaining personal, employee, and guest safety. The role includes daily crew supervision, lift inspections and safe operation, employee training and performance management, ticket security, completion of operational documentation, and coordination with other departments. The supervisor ensures employees understand and comply with company policies, procedures, and regulatory requirements. The position is seasonal and full-time for the Winter 2026–2027 season, primarily in Steamboat Springs, Colorado.
Requirements
- At least 2 years of previous work history or education.
- Lift Operations experience.
- High school diploma or GED.
- Must be at least 18 years old.
- Valid driver's license and ability to meet insurability standards.
- Communications skills and the ability to train, coach, discipline, and praise employees.
- Ability to work independently with minimal supervision, think quickly, and make decisions with good judgment.
- Ability to deal with conflict and difficult situations in a busy environment.
- Ability to operate various hand tools, snow blowers, and snowmobiles.
- Ability to problem-solve effectively and maintain positive relationships with guests and staff, including management, subordinates, and coworkers.
- Ability to consistently model the company's Service Excellence standards.
- Ability to perform essential duties satisfactorily with or without reasonable accommodations.
Nice To Haves
- Previous supervisory experience.
- Previous experience with risk management or safety.
Responsibilities
- Supervise assigned crew members, including interviewing, training, coaching, disciplining, documenting performance, and terminating employees.
- Conduct daily pre-operational inspections and ensure safe and proper operation of assigned lifts.
- Promote personal, employee, and guest safety.
- Coach crew members to provide superior guest service.
- Maintain ticket security and mitigate ticketing problems.
- Complete paperwork, including log sheets, incident reports, and employee performance documentation.
- Develop strong working relationships with other departments.
- Ensure understanding of and compliance with company policies, procedures, and regulatory requirements.
- Perform other duties as assigned.
Benefits
- Free Alterra Mountain Pass for eligible employees and eligible dependents for winter and summer, and a free IKON Pass for eligible employees.
- Discounted skiing and riding for friends and family of eligible employees.
- Vacation and sick time policies for eligible employees.
- Discounts on outdoor gear, apparel, rental cars, and other items.
- Medical, dental, vision, life, AD&D, short-term and long-term disability insurance, EAP, HSAs, and FSAs for Year Round, Flex Year Round, and Season-to-Season employees.
- Apex-MEC minimum essential coverage plan available to seasonal employees without an offer of major medical coverage, including preventive visits, urgent care visits, free telehealth, limited hospitalization, prescription drug benefits, and free multilingual behavioral health.
- 401(k) plan with company match.
- Discounted tuition with a partner online university.
- Paid parental leave of up to 6 weeks for eligible employees.
- Free regional bus pass.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
