Lead Lift Operator - Winter 26.27 Seasonal - Full Time
About The Position
The Lead Lift Operator provides leadership and instruction to crew members so they can complete tasks quickly and effectively. The role guides coworkers, answers questions, offers insight, organizes responsibilities, and sets a positive example through exceptional work performance. The position supports the daily operation of ski lifts, guest service, safety, ticket security, regulatory and company-policy compliance, and coordination with other departments. Work is primarily in Steamboat Springs, Colorado, and may involve indoor and outdoor duties in harsh and varying weather conditions.
Requirements
- At least 2 years of previous work history or education.
- At least one season of Steamboat Lift Operations experience.
- Maintain a professional, well-groomed appearance.
- Communication skills and the ability to train, coach, and praise coworkers.
- Ability to work independently under minimal supervision and make quick decisions with good judgment.
- Ability to deal with conflict and difficult situations in a busy environment.
- Ability to operate various hand tools and snowblowers.
- Ability to maintain positive relationships with guests, staff, management, and coworkers.
- Ability to consistently model the company’s Service Excellence standards.
- GED or high school diploma required.
- Must be at least 18 years of age.
- Must be able to climb and work above ground and work outdoors in all types of weather.
- Must be able to shovel, rake, scoop, and sweep snow; stand for long periods; perform the back-and-forth twisting motion required to load chairs and gondola cabins; and lift 30 pounds.
- Regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
Responsibilities
- Guide assigned crew members, including training, coaching, daily lift operations, and reporting issues to a supervisor.
- Conduct daily pre-operational inspections and operate lifts safely and properly.
- Promote personal, employee, and guest safety.
- Coach crew members to provide superior guest service.
- Maintain ticket security and mitigate ticketing problems.
- Complete paperwork, including logsheets and incident reports.
- Develop strong working relationships with other departments and crew members.
- Ensure understanding of and compliance with company policies, procedures, and regulatory requirements.
- Help maintain consistency within the department and company.
- Perform other duties as assigned.
Benefits
- Free Alterra Mountain Pass for eligible employees and eligible dependents for winter and summer, and a free IKON Pass for eligible employees.
- Discounted skiing and riding for friends and family of eligible employees.
- Vacation and sick time policies for eligible employees.
- Discounts on outdoor gear, apparel, rental cars, and other items.
- Medical, dental, vision, life, AD&D, short-term and long-term disability insurance, EAP, HSAs, and FSAs for eligible employee categories.
- Apex-MEC plan available to seasonal employees without an offer of major medical coverage, including preventive and urgent care visits, telehealth, limited hospitalization, prescription drug benefits, and multilingual behavioral health.
- 401(k) plan with company match.
- Discounted tuition with a partner online university.
- Paid parental leave of up to 6 weeks for eligible employees.
- Free regional bus pass.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
