Lead Lift Operator - Winter 26.27 Seasonal - Full Time

Alterra•Steamboat Springs, CO

8d•$20 - $23•Onsite

About The Position

The Lead Lift Operator provides leadership and instruction to crew members so they can complete tasks quickly and effectively. The role guides crew members, answers questions, offers insight, organizes responsibilities, and sets a positive example through exceptional work performance. The position is seasonal and full-time, based primarily in Steamboat Springs, Colorado, and involves working indoors and outdoors, including in harsh and varying weather conditions.

Requirements

At least two years of previous work history or education.
At least one season of Steamboat Lift Operations experience.
GED or high school diploma.
Must be at least 18 years old.
Maintain a professional, well-groomed appearance.
Strong communication skills and ability to train, coach, and praise coworkers.
Ability to work independently under minimal supervision, think quickly, and make sound decisions.
Ability to handle conflict and difficult situations in a busy environment.
Ability to operate various hand tools and snowblowers.
Ability to maintain positive relationships with guests, staff, management, and coworkers.
Ability to consistently model the company’s Service Excellence standards.
Ability to climb and work above ground; work outdoors in all types of weather; shovel, rake, scoop, and sweep snow; stand for long periods; perform the back-and-forth twisting motion required to load chairs and gondola cabins; and lift 30 pounds.
Ability to walk, talk, see, hear, and operate a computer and other office productivity machinery.

Responsibilities

Guide assigned crew members, including training, coaching, overseeing daily lift operations, and reporting issues to a supervisor.
Perform daily pre-operational inspections and safely and properly operate the lift or lifts.
Promote personal, employee, and guest safety.
Coach crew members to provide superior guest service.
Maintain ticket security and mitigate ticketing problems.
Complete paperwork, including log sheets and incident reports.
Develop strong working relationships with other departments and crew members.
Ensure understanding of and compliance with company policies, procedures, and regulatory requirements.
Help maintain consistency within the department and company.
Perform other duties as assigned.

Benefits

Free Alterra Mountain Pass for eligible employees and eligible dependents for winter and summer, and a free IKON Pass for eligible employees.
Discounted skiing and riding for friends and family of eligible employees.
Vacation and sick time policies for eligible employees.
Discounts on outdoor gear, apparel, rental cars, and other items.
Apex-MEC minimum essential coverage plan for seasonal employees without an offer of major medical coverage, including preventive and urgent care visits, free telehealth, limited hospitalization, prescription drug benefits, and free multilingual behavioral health.
401(k) plan with company match.
Discounted tuition with a partner online university.
Paid parental leave of up to six weeks for eligible employees.
Free regional bus pass.
Medical, dental, vision, life, AD&D, short- and long-term disability insurance, EAP, HSAs, and FSAs are listed for year-round, flex year-round, and season-to-season employees.