Lift Operations Supervisor- Winter 26.27 Seasonal - Full Time

Alterra•Steamboat Springs, CO

9d•$24 - $25•Onsite

About The Position

The Lift Operations Supervisor oversees assigned crew members and is responsible for delivering superior guest service while maintaining personal, employee, and guest safety. The role supervises staff, supports safe lift operations, promotes service standards, and ensures compliance with company policies and regulatory requirements. This is a seasonal, full-time position based primarily in Steamboat Springs, Colorado, and involves indoor and outdoor work in varying weather conditions.

Requirements

At least 2 years of previous work history or education.
Lift Operations experience.
High school diploma or GED.
Maintain a professional, well-groomed appearance.
Strong communication skills and the ability to train, coach, discipline, and praise employees.
Ability to work independently with minimal supervision, think quickly, and make sound decisions.
Ability to handle conflict and difficult situations in a busy environment.
Ability to operate various hand tools, snow blowers, and snowmobiles.
Valid driver’s license and ability to meet insurability standards.
Ability to problem-solve effectively and maintain positive relationships with guests, staff, management, subordinates, and coworkers.
Ability to consistently model the company’s Service Excellence standards.
Must be at least 18 years old.
Ability to climb and work above ground, work outdoors in all types of weather, shovel/rake/scoop/sweep snow, stand for long periods, perform the twisting motion required to load chairs and gondola cabins, and lift 30 pounds.
Regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

Nice To Haves

Previous supervisory experience.
Previous experience with risk management or safety.

Responsibilities

Supervise assigned crew members, including interviewing, training, coaching, disciplining, documenting performance, and terminating employees.
Complete daily pre-operational inspections and ensure safe and proper operation of assigned lift(s).
Promote personal, employee, and guest safety.
Coach crew members on providing superior guest service.
Maintain ticket security and mitigate ticketing problems.
Complete paperwork, including log sheets, incident reports, and employee performance documentation.
Develop strong working relationships with other departments.
Ensure understanding of and compliance with company policies, procedures, and regulatory requirements.
Perform other duties as assigned.

Benefits

Free Alterra Mountain Pass for eligible employees and eligible dependents for winter and summer; free IKON Pass for eligible employees.
Discounted skiing and riding for friends and family of eligible employees.
Vacation and sick time policies for eligible employees.
Discounts on outdoor gear, apparel, rental cars, and other items.
Medical, dental, vision, life, AD&D, short-term and long-term disability insurance, EAP, HSAs, and FSAs for Year Round, Flex Year Round, and Season-to-Season employees.
Apex-MEC plan available to seasonal employees without an offer of major medical coverage, including preventive visits, urgent care, telehealth, limited hospitalization, prescription drug benefits, and multilingual behavioral health services.
401(k) plan with company match.
Discounted tuition through a partner online university.
Paid parental leave of up to 6 weeks for eligible employees.
Free regional bus pass.