Seasonal Part Time Lead

Five Below•Sunset Hills, MO

3d•Onsite

About The Position

The Seasonal Part Time Lead helps oversee store associates and daily store operations while delivering Five Below’s customer service experience. The role trains and supports associates, assists with merchandise receiving and organization, and helps drive sales through merchandising, staff performance, and customer service. The Lead may act as Manager on Duty and occasionally manage store opening or closing procedures. The position also includes store maintenance and physical work on the sales floor and in the stock room.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts and travel as required.
Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices.
Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Ability to frequently use ladders and bend, kneel, twist, and stoop.
Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to frequently move across the sales floor and between the sales floor and stock room.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide excellent customer service through personal contact with customers.
Train the crew on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
Help oversee daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and ensuring the store is ready for operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.