Lifestyle Coordinator

Castle Group • Wylie, TX

1d

About The Position

The Lifestyle Coordinator assists with planning and coordinating social events for the community. The role provides exemplary service consistent with Castle Group’s values and mission and demonstrates outstanding customer service representative of Castle Royal Service. The Coordinator works with the Lifestyle Director and clubs to promote, plan, prepare, and support events, while also handling event materials, reservations, supplies, ticket-sales updates, and deposit records. This position has no supervisory responsibilities.

Requirements

• High school diploma or equivalency.
• At least 2 years of experience in an administrative and/or event-planning role or similar position.
• Strong customer-service, communication, and interpersonal skills to build effective, customer-focused relationships across the organization.
• Ability to work under tight deadlines and use time effectively according to priorities.
• Ability to prioritize multiple tasks amid a high volume of requests.
• Intermediate command of computer hardware and software, specifically Microsoft Office Suite.
• Effective written and verbal communication skills.
• Excellent interpersonal and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to communicate, receive, and exchange ideas and information through spoken and written communication.
• Ability to work under pressure, maintain composure, and use good judgment during emergency, difficult, or stressful situations.
• Ability to lift 30 pounds using appropriate safety procedures.
• Ability to stand and sit upright for long periods; crawl in small, tight spaces; walk and climb stairs; stoop and bend; handle, grasp, and feel objects and equipment; reach with hands and arms; and repeat motions with wrists, hands, and fingers.
• Ability to work in varying environmental conditions, including heat, cold, wind, and rain, and potentially outdoors during all seasons.
• Ability to navigate property and buildings quickly and easily.
• Ability to detect auditory and/or visual emergency alarms.
• Ability to climb ladders and work at heights above ground level.
• Ability to hear, understand, and respond appropriately to verbal requests in person and over the telephone.
• Visual ability correctable to 20/20.
• Ability to respond verbally in an understandable and professional manner in person and over the telephone.

Responsibilities

• Create and update accurate printed and digital promotional and event materials, including flyers, registration and order forms, posters, show tickets, floor plans, signup and check-in sheets, directional and informational signs, brochures, newsletters, and media announcements.
• Assist the Lifestyle Director with maintaining the association’s master calendar of events.
• Coordinate, attend, and organize major annual events with the Lifestyle Director and manage logistics throughout the year.
• Assist clubs with reservations and preparation for on-site events.
• Manage supplies and equipment inventory and notify the Lifestyle Director when restocking or ordering is needed.
• Scan checks into banking software and enter deposits into property management software, such as Jenark.
• Provide weekly ticket-sales updates to the Lifestyle Director.
• Assist the Lifestyle Director in planning and executing approved events.
• Perform other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED