Event & Lifestyle Coordinator - Overture Hamlin

Greystar Management Services•Winter Garden, FL

1d•Onsite

About The Position

The Lifestyle Coordinator supports the day-to-day management of the community and works toward resident-retention goals. The role works closely with the Community Manager and Sales Consultants to assist with move-ins, coordinate resident programs and events, and support community sales and marketing. It also provides front-office and resident services, manages amenity and guest-suite readiness, and contributes to activity budgets and resident-retention initiatives.

Responsibilities

Greet prospects and residents, help ensure their comfort while they wait, and assist with tours as needed.
Answer and route phone calls to the appropriate team member and assist with service-request follow-up calls as necessary.
Maintain the guest-suite schedule, confirm payment and cleanliness for guest arrivals, and manage and monitor loading-dock and/or elevator schedules for move-ins and move-outs.
Document package arrivals and notify residents of deliveries within 24 hours.
Ensure amenities are in tour-ready condition and prepared for resident use.
Develop and coordinate creative events, services, and programs using amenity spaces; define outcomes and assessment metrics to evaluate program success.
Maintain information about local restaurants, shops, delivery services, and other resident-relevant resources; maintain relationships with concierge vendors and local businesses; recommend services to residents and stay informed about community events.
Monitor and respond to the Lifestyle email account, coordinate timely responses with the Lifestyle Team, and support awareness and marketing of events, programs, services, and initiatives.
Create and produce the monthly calendar, newsletter, and event flyers; monitor and submit content for Resident Portal postings.
Help ensure Greystar sales and marketing program standards and benchmarks are met.
Provide input to property portfolio budgets for planned activities and resident retention, and manage expenses within budget.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits; low-cost basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs, as applicable to onsite property positions.