Event & Lifestyle Coordinator - Active Adult

Greystar•Atlanta, GA

About The Position

The Lifestyle Coordinator supports the day-to-day management of the community and helps achieve resident-retention goals. Working closely with the Community Manager and Sales Consultants, the coordinator assists with the move-in process and with the creation and coordination of resident programs and events, as well as sales and marketing activities. The role also supports residents and visitors, manages community amenities and guest-suite logistics, coordinates packages and communications, and helps plan and monitor program budgets.

Responsibilities

Welcome prospects and residents to the office or leasing area, ensure visitors are comfortable while waiting, and assist with tours as needed.
Answer incoming calls, direct callers to the appropriate team member, and assist with follow-up calls for completed service requests when necessary.
Maintain the guest-suite schedule, confirm payment and cleanliness before guest arrivals, and manage and monitor loading-dock and/or elevator schedules for move-ins and move-outs.
Document package arrivals and notify residents of deliveries within 24 hours.
Ensure amenities are ready for tours and resident use.
Develop and deliver creative events, services, and programs in amenity spaces; establish outcomes and assessment metrics to evaluate their success.
Maintain information about local restaurants, shops, delivery services, and other points of interest; build positive relationships with concierge vendors and local businesses; provide residents with recommendations; and stay informed about community events.
Monitor and respond to the Lifestyle email account, coordinate timely responses with the Lifestyle Team, and support marketing and awareness of events, programs, services, and initiatives.
Create and produce monthly activity calendars, newsletters, and flyers, and monitor and submit content for Resident Portal postings.
Help ensure Greystar sales and marketing program standards and benchmarks are met.
Provide input into property-portfolio budgets for planned activities and resident retention, and manage expenses within budget.

Benefits

Medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs if it is an onsite property position.