Event & Lifestyle Coordinator - Active Adult

Greystar Management Services•Atlanta, GA

About The Position

The Lifestyle Coordinator supports the day-to-day management of the community and helps achieve resident-retention goals. The role works closely with the Community Manager and Sales Consultants on the move-in process, resident programs and events, and community sales and marketing. The coordinator also assists residents and prospects, maintains community amenities and schedules, manages package notifications, and creates communications about activities and services.

Responsibilities

Greet prospects and residents in the office or leasing area, make visitors comfortable while they wait, and assist with tours as needed.
Answer incoming phone calls, route calls to the appropriate team member, and assist with service-request follow-up calls as necessary.
Maintain the guest-suite schedule, ensure payment and cleanliness before guest arrivals, and manage and monitor loading-dock and/or elevator schedules for move-ins and move-outs.
Document package arrivals and notify residents of deliveries within 24 hours.
Ensure amenities are in tour-ready condition and prepared for resident use.
Develop and deliver creative events, services, and programs in amenity spaces; define intended outcomes and assessment metrics to evaluate success.
Maintain information about local restaurants, shops, delivery services, and other resources of interest to residents; maintain positive relationships with concierge vendors and local businesses; recommend services to residents and stay current on community events.
Monitor and respond to the Lifestyle email account, coordinate timely responses with the Lifestyle Team, and help promote events, programs, services, and initiatives.
Create and produce monthly calendars, newsletters, and event flyers; monitor and submit items for Resident Portal postings.
Help ensure Greystar sales and marketing program standards and benchmarks are met.
Provide input on property-portfolio budgets for planned activities and resident retention, and manage expenses to budget.

Benefits

Medical insurance, including low-cost (free basic) employee-only coverage
Dental insurance
Vision insurance
Disability insurance
Life insurance
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure
Birthday off after one year of service
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability
Paid sabbatical of six weeks after 10 years of service and every five years thereafter
401(k) with company match up to 6% of pay after six months of service
Paid parental leave
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
Employee Assistance Program
Critical illness, accident, and hospital indemnity plans
Pet insurance
Legal plans
Charitable giving program and benefits
Potential eligibility for quarterly or annual bonus for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions