Event & Lifestyle Coordinator - Overture San Marcos

Greystar • San Marcos, CA

4d • $20 - $22 • Onsite

About The Position

The Lifestyle Coordinator supports the day-to-day management of the community and helps achieve resident-retention goals. Working closely with the Community Manager and Sales Consultants, this role assists with the move-in process, creates and coordinates resident programs and events, and supports community sales and marketing. The position also provides front-desk and resident services, oversees guest-suite and move-in logistics, coordinates packages, maintains amenities, and creates resident communications and activities.

Responsibilities

• Welcome prospects and residents in the office or leasing area, ensure visitors are comfortable while waiting, and assist with tours as needed.
• Answer and route phone calls to the appropriate team member and assist with service-request follow-up calls when needed.
• Maintain the guest-suite schedule, ensuring payment and cleanliness before guest arrivals, and manage and monitor loading-dock and/or elevator schedules for move-ins and move-outs.
• Document package arrivals and notify residents of deliveries within 24 hours.
• Ensure amenities are ready for tours and resident use.
• Develop and deliver creative events, services, and programs in amenity spaces; define outcomes and assessment metrics to evaluate their success.
• Maintain information about local restaurants, shops, delivery services, and other resident resources; build positive relationships with concierge vendors and local businesses; recommend services to residents; and stay current on community events.
• Monitor and respond to the Lifestyle email account, coordinating with the Lifestyle Team to ensure timely replies and promote events, programs, services, and initiatives.
• Create the monthly calendar, newsletter, and event flyers, and monitor and submit items for Resident Portal postings.
• Help ensure Greystar sales and marketing program standards and benchmarks are met.
• Provide input on property-portfolio budgets for planned activities and resident retention, and manage expenses to budget.

Benefits

• Medical insurance, including low-cost or free basic employee-only coverage
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off, including vacation, personal days, sick days, and paid holidays
• Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability
• Paid sabbatical after 10 years of service and every 5 years thereafter
• 401(k) with company match up to 6% of pay after 6 months of service
• Paid parental leave
• Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
• Employee Assistance Program
• Pet insurance
• Legal plans
• Charitable giving program and benefits
• Bonus program eligibility, depending on role and performance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed