About The Position

SoundCloud is seeking an experienced lifecycle marketer for a three-month temporary role covering a Lifecycle Marketing Manager’s leave. The role maintains and improves existing creator lifecycle programs, with responsibility for day-to-day email execution, testing, and reporting. It is remote-eligible and combines hands-on campaign execution with strategy.

Requirements

  • At least 5 years of experience in lifecycle marketing.
  • Deep experience across lifecycle channels, including email, push, and in-app; data management; execution; reporting; and lifecycle tools.
  • Experience building and running testing programs.
  • Intermediate HTML and CSS skills and AI coding experience.
  • Strong knowledge of email compliance and privacy rules, including CAN-SPAM and GDPR.
  • Understanding of using APIs for automation and personalization at scale.
  • Analytical skills and comfort drawing insights from data.
  • Ability to work independently in a fast-paced setting.
  • Willingness to perform hands-on execution as well as strategy.

Nice To Haves

  • Experience with MoEngage or Braze email service providers.

Responsibilities

  • Run and optimize lifecycle marketing programs across key channels to drive engagement, app downloads, and subscriptions.
  • Own end-to-end email execution for lifecycle, ad-hoc, and transactional messages, including scheduling, cadence and frequency, quality assurance, and coordination with the creative studio on copy and design.
  • Build and manage audience segments.
  • Work with internal teams and external partners to prioritize opportunities and deploy campaigns.
  • Use multivariate testing to test, iterate, and scale effective approaches.
  • Track and report lifecycle campaign performance, sharing results and recommendations with the team and leadership.
  • Work with marketing analysts to identify learnings and areas for growth.
  • Document program status and provide a clean handoff when the manager returns.

Benefits

  • Comprehensive health benefits, including medical, dental, and vision plans, as well as mental health resources.
  • Robust 401k program.
  • Generous professional development allowance.
  • Snacks and goodies, plus two free lunches weekly when at the office.
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