Life Safety Electronic Service Sales Representative

Johnson Controls • Jacksonville, FL

12d • $60,000 - $85,000

About The Position

Johnson Controls is seeking a Life Safety Service Representative, Electronic, to promote and sell Electronic Fire Service offerings to customers and end users within an assigned territory and account base. This field sales position focuses on selling Electronic Services, including moves, adds, and changes.

The representative manages the full sales process, from identifying opportunities and developing solutions through proposal preparation, contract negotiation, closing sales, and ongoing customer service through delivery. The role also includes account management and coordinating with internal sales, technical, design engineering, service, support, and management teams to meet customer needs and ensure customer satisfaction.

Requirements

• Highly self-motivated and success-driven.
• High energy level, customer focus, and a strong desire to succeed.
• High degree of self-discipline.
• Strong written and oral communication skills.
• Good organizational skills and attention to detail.
• Ability to persuade and close sales.
• Ability to obtain licenses required by national, state, and local codes.
• At least two years of successful sales or technical experience with fire alarms, security control, monitoring, or a similar industry; equivalent technical experience and/or education is also accepted.

Nice To Haves

• Bachelor’s degree in Marketing, Business, or Engineering.
• Ability to obtain NICET certification within the first 12 months of employment.
• Experience working with electrical contractors.
• Ability to read blueprints and wiring diagrams.
• Computer experience, including familiarity with Word, Excel, job costing systems, and Microsoft and Oracle programs.

Responsibilities

• Promote and sell Electronic Fire Service offerings to customers and end users in an assigned territory and account base.
• Manage the complete sales process, including identifying opportunities, developing solutions and value propositions, preparing designs and contracts, negotiating terms, closing sales, and providing ongoing customer service.
• Work with sales, technical, design engineering, service, support, and management teams to meet customer needs.
• Manage assigned accounts and coordinate services such as installation and customer training to ensure customer satisfaction.
• Identify and qualify opportunities using effective sales, presentation, and closing techniques.
• Determine customer needs and develop sales strategies that communicate the company’s product offerings.
• Conduct building surveys to support estimate development.
• Maintain an active proposal backlog to support the designated sales plan.
• Develop financial justifications, prepare proposals, make presentations, and follow up to close sales.
• Meet or exceed sales plan objectives.
• Investigate and resolve customer issues concerning delivery dates, billing, financing, and related matters.
• Maintain existing accounts through regular customer contact and pursue additional sales.
• Conduct market investigations in the assigned territory to develop new applications and provide territory sales forecasts.
• Maintain accurate and complete records of sales-related activities.

Benefits

• Competitive salary.
• Paid vacation, holidays, and sick time; 15 vacation days in the first year.
• Comprehensive benefits package including 401(k), medical, dental, and vision care, available on day one.
• Extensive product, on-the-job, and cross-training opportunities.
• Encouraging and collaborative team environment.
• Sales Incentive Plan based on project volume and margin, quarterly and annually.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed