Licensing Examiner (part-time) - OKC

State of Oklahoma•Oklahoma City, OK

10d

About The Position

Licensing Examiners conduct interviews, examinations, and inspections to determine whether applicants qualify for driver’s licenses or state identification cards under state and federal regulations. They perform required actions to issue or deny driving privileges and establish or issue identification at designated locations throughout an assigned district. The role supports homeland security and the agency’s mission to provide a best-in-class customer experience for driver license and motor vehicle services. This is a temporary, part-time position, limited to 24 hours per work week and 999 hours per year. The hourly rate is $19.06. The schedule may vary and require flexibility, including early or late shifts, weekends, and occasional overtime. The work location may vary according to agency needs, and occasional job-related travel may be required.

Requirements

Preferred minimum qualification: a bachelor’s degree in any field, or four years of technical clerical office work, or an equivalent combination of education and experience.
Possess and maintain a valid Oklahoma Driver License.
Be willing and able to perform all job-related travel; reliable transportation may be required for local travel.
Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; administer written and performance tests; verify the authenticity of identification documents; communicate effectively; operate computers; and touch type.
Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions, and driver’s license issuance; commercial vehicles and related safety and operating equipment; license types; and interviewing principles and practices.
The position may require standing up to eight hours a day and regularly lifting 10–50 pounds, with assistance as needed.
Flexibility to work varying schedules, including some early or late shifts, weekends, and occasional overtime, based on agency needs.

Nice To Haves

Previous customer service experience.
Familiarity with DMV processes and procedures.
Typing proficiency of at least 50 words per minute with minimal errors.

Responsibilities

Interview applicants to determine the type of license or identification required, review and verify documents, confirm identity, and determine eligibility.
Explain why applications cannot be accepted and advise applicants on procedures for resolving disqualifying issues, including providing expert testimony relating to medical disqualifications.
Evaluate medical, physical, or mental information under state and federal standards; determine requirements for waivers or restrictions and explain related application or evaluation procedures.
Conduct vehicle safety inspections and test operators’ knowledge and ability to safely operate required systems and equipment.
Administer vision, written, pre-trip, and skills tests as appropriate; evaluate performance, determine areas needing improvement, and advise applicants.
Establish driver’s license records while protecting information confidentiality and security in compliance with state and federal laws.
Assist the Legal Division, upon request, in gathering evidence for potential legal action involving fraudulent applications.
Respond to inquiries from motor license agents, provide information about laws and procedures to law enforcement agencies and the public, and recommend changes to driver’s license laws, policies, and procedures.
Conduct formal and informal interviews and hearings regarding suspensions, revocations, restrictions, modifications, temporary licenses, financial responsibility matters, and other licensing issues.
Review and analyze accident reports and other information, decide appropriate actions, and issue orders, temporary licenses, and related forms and documents.
Perform other duties as assigned.