Licensing Examiner (part-time) - OKC I-240

State of Oklahoma•Oklahoma City, OK

10d•Onsite

About The Position

Service Oklahoma is seeking a part-time Licensing Examiner to conduct driver’s license interviews, examinations, and inspections and to determine applicants’ eligibility for driver’s licenses or state identification cards. The role carries out actions to issue or deny driving privileges and establish or issue identification, following state and federal regulations and agency guidelines designed to protect the public. The position is limited to 24 hours per work week and 999 hours per year. The hourly rate is $19.06. Work location may vary according to agency needs, and occasional travel may be required. The Licensing Examiner interviews applicants; reviews and verifies documents; assesses medical, physical, or mental information; and explains eligibility issues, waivers, restrictions, and application procedures. The examiner conducts vehicle safety inspections and administers vision, written, pre-trip, and skills tests. The role also maintains secure driver records, assists with evidence gathering for potential legal action involving fraudulent applications, responds to inquiries, and conducts hearings concerning suspensions, revocations, restrictions, and related matters. The work is performed in a storefront setting, with much of the day spent on the store floor. The position may involve variable scheduling, including early or late shifts, weekends, and occasional overtime. Employees may need to stand for up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed. A valid Oklahoma driver license is required; reliable transportation may be needed for local travel.

Requirements

Preferred minimum qualification: a bachelor’s degree in any field, or four years of technical clerical office work, or an equivalent combination of education and experience.
Knowledge of state and federal laws concerning driving privileges, physical requirements, exemptions, and driver’s license issuance.
Knowledge of commercial vehicle types, safety and operating equipment, licensing requirements, driver’s license types, and interviewing practices.
Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; and administer written and performance tests.
Ability to determine the authenticity of identification documents to verify that an individual is legally in the United States and Oklahoma.
Ability to communicate effectively, operate computers, and touch type.
Possession and maintenance of a valid Oklahoma driver license.
Willingness and ability to perform job-related travel; reliable transportation may be required for local travel.
Schedule flexibility may be required, including early or late shifts, weekends, and occasional overtime.
Ability to stand for up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed.

Nice To Haves

Previous customer service experience.
Familiarity with DMV processes and procedures.
Typing proficiency of at least 50 words per minute with minimal errors.

Responsibilities

Interview applicants to determine the type of driver’s license or identification card needed and review, inspect, and verify documents to establish identity and eligibility.
Explain why applications cannot be accepted and describe steps to resolve disqualifying issues, including providing expert testimony concerning medical disqualifications.
Evaluate applicants’ medical, physical, or mental information against state and federal standards; determine waiver or restriction requirements and explain waiver procedures or additional evaluation requirements.
Conduct vehicle safety inspections of vehicles, buses, and commercial vehicles, and test operators’ knowledge of safe operation of systems and equipment.
Administer vision, written, pre-trip, and skills tests; evaluate applicants’ knowledge and safe driving ability, identify areas for improvement, and provide guidance.
Establish driver’s license records and protect the confidentiality and security of information in compliance with state and federal laws.
Assist the Legal Division, when requested, with gathering evidence for potential legal action concerning fraudulent applications.
Respond to inquiries from motor license agents, provide information about laws and procedures to law enforcement agencies and the public, and recommend changes to driver’s license laws, policies, and procedures.
Conduct formal and informal interviews and hearings concerning suspensions, revocations, restrictions, modifications, temporary licenses, financial responsibility actions, and related issues; review information, make decisions, and issue required orders, licenses, forms, and documents.
Perform other duties as assigned.