Licensing Examiner (part-time)

State of Oklahoma•Lawton, OK

10d•Onsite

About The Position

Licensing Examiners conduct driver’s license interviews, examinations, and inspections to determine eligibility and qualifications for driver’s licenses or state identification cards. The work must comply with state and federal regulations and established security guidelines. Examiners take the actions needed to issue or deny driving privileges or establish and issue state identification at designated locations throughout an assigned district. This is a part-time, temporary position limited to a maximum of 24 hours per work week and 999 hours per year. The hourly rate is $19.06. The schedule may vary and include early or late shifts, weekends, and occasional overtime, depending on agency needs. Work locations may vary, and occasional job-related travel may be required. State vehicles may be available; reliable transportation may be needed for local travel. A valid Oklahoma Driver License must be maintained. The position is based in a storefront setting, with much of the workday spent on the store floor. Noise is usually mild but varies with customer traffic. The job may require standing for up to eight hours a day and regularly lifting 10–50 pounds, with assistance as needed.

Requirements

Knowledge of state and federal laws concerning driving privileges, physical requirements, exemptions, and driver’s license issuance.
Knowledge of commercial vehicles, related safety and operating equipment, licensing requirements, types of driver’s licenses, and interviewing principles and practices.
Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; administer written and performance tests; verify the authenticity of identification documents; communicate effectively; operate computers; and touch type.
Preferred minimum qualification: a bachelor’s degree in any field, or four years of technical clerical office work, or an equivalent combination of education and experience.
Possession and maintenance of a valid Oklahoma Driver License.
Willingness and ability to perform all job-related travel, if required.
The schedule may require flexibility, including early or late shifts, weekends, and occasional overtime.
The job may require standing up to eight hours a day and regularly lifting 10–50 pounds, with assistance as needed.

Nice To Haves

Previous customer service experience.
Familiarity with DMV processes and procedures.
Typing proficiency of at least 50 words per minute with minimal errors.

Responsibilities

Interview applicants to determine the type of license or identification needed; review, inspect, and verify qualifying documents to establish identity and eligibility.
Explain why an application cannot be accepted and advise applicants on procedures for resolving disqualifying issues, including providing expert testimony related to medical disqualifications.
Evaluate medical, physical, or mental information under state and federal standards; determine requirements for waivers or restrictions and explain waiver or additional-evaluation procedures.
Conduct safety inspections of vehicles, buses, and commercial vehicles used in testing, and test operators’ knowledge of safe use of required systems and equipment.
Administer vision, written, pre-trip, and skills tests as appropriate; assess applicants’ knowledge and ability to operate vehicles safely and comply with applicable laws; identify needed improvements and advise applicants.
Establish driver’s license records and protect the confidentiality and security of information under state and federal laws.
Assist the Legal Division, when requested, with gathering evidence for potential legal action involving fraudulent applications.
Respond to inquiries from motor license agents; provide information about laws and procedures to law enforcement agencies and the public; recommend changes to driver’s license laws, policies, and procedures.
Conduct formal and informal interviews and hearings on license suspensions, revocations, restrictions, modifications, temporary licenses, financial responsibility actions, and other related matters; review relevant reports and information, make decisions, issue orders or temporary licenses, and complete required documents.
Perform other duties as assigned.