Licensing Examiner (part-time) - Muskogee

State of Oklahoma•Muskogee, OK

10d

About The Position

Licensing Examiners conduct driver’s license interviews, examinations, and vehicle inspections to determine applicants’ eligibility and qualifications for driver’s licenses or state identification cards. The work is performed in compliance with state and federal regulations and established security guidelines. Examiners take the required actions to issue or deny driving privileges and to establish and issue state identification at designated locations throughout an assigned district. This is a part-time, temporary position paying $19.06 per hour, limited to 24 hours per workweek and 999 hours per year. The schedule may vary, and work on Saturdays may be required based on agency needs. The position is based in a storefront setting, though the work location may vary. Occasional job-related travel may be required.

Requirements

Ability to conduct interviews and inspect and evaluate motor vehicles and related equipment.
Ability to operate all types of motor vehicles and administer written and performance tests.
Ability to determine the authenticity of identification documents to verify an individual’s legal presence in the United States and Oklahoma.
Effective communication skills, computer operation skills, and touch-typing ability.
Possession and maintenance of a valid Oklahoma Driver License.
Willingness and ability to perform required job-related travel.
Preferred minimum qualifications: a bachelor’s degree in any field, four years of technical clerical office work, or an equivalent combination of education and experience.
Schedule flexibility, including the ability to work some early or late shifts, weekends, and occasional overtime based on agency needs.

Nice To Haves

Previous customer service experience.
Familiarity with DMV processes and procedures.
Typing proficiency of at least 50 words per minute with minimal errors.
Bachelor’s degree in any field, four years of technical clerical office work, or an equivalent combination of education and experience (preferred minimum qualifications).

Responsibilities

Interview applicants to identify the type of license or identification needed; review, inspect, and verify documents to establish identity and determine eligibility.
Explain why applications cannot be accepted and advise applicants on procedures for resolving disqualifying issues, including providing expert testimony about medical disqualifications.
Evaluate applicants’ medical, physical, or mental information against state and federal standards; determine waiver or restriction requirements and explain related procedures or further evaluation requirements.
Conduct safety inspections of vehicles, buses, and commercial vehicles used for tests, and assess operators’ knowledge of safe use of vehicle systems and equipment.
Administer vision, written, pre-trip, and skills tests as appropriate; evaluate applicants’ knowledge and ability to operate vehicles safely and comply with laws, and advise them on areas needing improvement.
Establish driver’s license records and protect the confidentiality and security of information in accordance with state and federal laws.
Assist the Legal Division, upon request, with gathering evidence for potential legal action involving fraudulent applications.
Respond to inquiries from motor license agents; provide information about laws and procedures to law enforcement and the public; and recommend changes to driver’s license laws, policies, and procedures.
Conduct formal and informal interviews and hearings concerning license suspensions, revocations, restrictions, modifications, temporary licenses, financial responsibility matters, and related issues.
Review accident reports and other information, decide appropriate actions in individual cases, and issue applicable orders, temporary licenses, and other required documents.
Perform other duties as assigned.