Licensing Examiner (part-time) - Norman
About The Position
Service Oklahoma seeks a part-time Licensing Examiner to conduct driver’s license interviews, examinations, and vehicle inspections to determine eligibility for driver’s licenses and state identification cards. The role applies State and Federal regulations and agency guidelines to issue or deny driving privileges and identification at designated locations throughout an assigned district. The hourly rate is $19.06, with work limited to a maximum of 24 hours per week and 999 hours per year. The schedule and work location may vary based on agency needs, and Saturday work may be required. The position involves customer service, assessment of applicants and their documents, administration of vision and written tests, and pre-trip and driving skills examinations. It also includes maintaining secure driver records, assisting with potential legal matters involving fraudulent applications, responding to questions from motor license agents, law enforcement, and the public, and conducting hearings related to driving privileges. The work is performed in a storefront setting, with much of the workday spent on the store floor. Occasional travel may be required.
Requirements
- Possess a Bachelor’s Degree in any field, four years of technical clerical office work, or an equivalent combination of education and experience (preferred minimum qualifications).
- Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions, and driver’s license issuance.
- Knowledge of commercial vehicles, related safety and operating equipment, licensing requirements, driver’s license types, and interviewing practices.
- Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate motor vehicles; and administer written and performance tests.
- Ability to assess identification documents to verify that individuals are legally within the United States and Oklahoma.
- Ability to communicate effectively, operate computers, and touch type.
- Possess and maintain a valid Oklahoma Driver License.
- Be willing and able to perform job-related travel; reliable transportation may be required for local travel.
- Schedule flexibility, including the ability to work some early or late shifts, weekends, and occasional overtime, as agency needs require.
- Ability to stand for up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed.
Nice To Haves
- Previous customer service experience.
- Familiarity with DMV processes and procedures.
- Typing proficiency of at least 50 words per minute with minimal errors.
Responsibilities
- Interview applicants to determine the type of license or identification needed; review and verify documents to establish identity and eligibility.
- Explain why applications cannot be accepted and describe procedures for resolving disqualifying issues; provide expert testimony related to medical disqualifications.
- Evaluate medical, physical, or mental information against state and federal standards; determine waiver or restriction requirements and advise applicants on procedures or further evaluations.
- Inspect vehicles, buses, and commercial vehicles for safety and test operators’ knowledge of systems and equipment required for testing.
- Administer vision, written, pre-trip, and skills tests; assess applicants’ knowledge and ability to operate vehicles safely and comply with applicable laws; identify areas for improvement and advise applicants.
- Establish and maintain driver’s license records while protecting the confidentiality and security of information under state and federal laws.
- Assist the Legal Division, when requested, in gathering evidence for potential legal action concerning fraudulent applications.
- Respond to inquiries from motor license agents, provide information about laws and procedures to law enforcement and the public, and recommend changes to driver’s license laws, policies, and procedures.
- Conduct formal and informal interviews and hearings concerning suspensions, revocations, restrictions, modified driving privileges, temporary licenses, financial responsibility matters, and related issues.
- Review accident reports and other information, determine appropriate actions, issue orders or temporary licenses, and complete required forms and documents.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
