Licensing Examiner (part-time) - OKC

State of Oklahoma•Oklahoma City, OK

10d

About The Position

Service Oklahoma is hiring a part-time Licensing Examiner to conduct driver’s license interviews, examinations, and vehicle inspections to determine applicants’ eligibility for driver’s licenses and state identification cards. The work follows state and federal regulations and agency guidelines intended to protect the public. Examiners carry out the actions needed to issue or deny driving privileges and establish or issue identification at designated locations throughout an assigned district. The position pays $19.06 per hour and is limited to 24 hours per work week and 999 hours per year. Schedules and work locations may vary with agency needs. The role is based in a storefront setting, with much of the workday spent on the store floor. Occasional job-related travel may be required.

Requirements

A bachelor’s degree in any field, or four years of technical clerical office work, or an equivalent combination of education and experience.
Knowledge of state and federal laws concerning driving privileges, physical requirements, exemptions, and driver’s license issuance.
Knowledge of commercial vehicle types, related safety and operating equipment, licensing requirements, driver’s license types, and interviewing principles and practices.
Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; administer written and performance tests; and verify the authenticity of identification documents to determine whether an individual is legally present in the United States and Oklahoma.
Ability to communicate effectively, operate computers, and touch type.
Possession and maintenance of a valid Oklahoma driver license.
Willingness and ability to perform all job-related travel.
Flexibility to work varying schedules, including some early or late shifts, weekends, and occasional overtime, based on agency needs.
Ability to stand for up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed.

Nice To Haves

Previous customer service experience.
Familiarity with DMV processes and procedures.
Typing proficiency of at least 50 words per minute with minimal errors.

Responsibilities

Interview applicants to determine the appropriate license or identification and review, inspect, and verify the legality of qualifying documents, identity, and eligibility.
Explain why applications cannot be accepted and advise applicants about procedures for resolving disqualifying issues, including providing expert testimony related to medical disqualifications.
Evaluate applicants’ medical, physical, or mental information against state and federal standards; determine waiver or restriction requirements and explain applicable procedures or further evaluation needs.
Conduct in-depth safety inspections of vehicles, buses, and commercial vehicles used for tests, and assess operators’ knowledge of safe operation of required systems and equipment.
Administer vision, written, pre-trip, and skills tests as appropriate; evaluate performance and advise applicants about required improvements.
Establish driver’s license records while protecting confidential information in accordance with state and federal laws.
Assist the Legal Division, upon request, with gathering evidence for potential legal action involving fraudulent applications.
Respond to motor license agents’ inquiries, verify applicant identity, provide information about laws and procedures to law enforcement and the public, and recommend changes to driver’s license laws, policies, and procedures.
Conduct formal and informal interviews and hearings concerning driver’s license suspensions, revocations, restrictions, modifications, temporary licenses, and related matters; review relevant reports and information, decide appropriate actions, and issue required orders, licenses, forms, and documents.
Perform other duties as assigned.