Licensing Examiner (part-time) - OKC I-240

State of Oklahoma•Oklahoma City, OK
•Onsite

About The Position

Licensing Examiners conduct applicant interviews, examinations, and inspections to determine eligibility for driver’s licenses and state identification cards under state and federal regulations. The role includes issuing or denying driving privileges or identification at designated locations throughout an assigned district, while helping protect the citizens of Oklahoma and the United States. The position works in a storefront setting, with much of the workday spent on the store floor. Work location may vary according to agency needs, and occasional job-related travel may be required. The schedule may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime. Employees may need to stand for up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed.

Requirements

  • Possess a valid Oklahoma driver license and maintain it.
  • Be willing and able to perform all job-related travel; reliable transportation may be required for local travel.
  • Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; administer written and performance tests; verify the authenticity of identification documents; communicate effectively; operate computers; and touch type.
  • Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions, and driver’s license issuance; commercial vehicles and related safety equipment and licensing requirements; license types; and interviewing principles and practices.
  • Preferred minimum qualification: a bachelor’s degree in any field, or four years of technical clerical office work, or an equivalent combination of education and experience.

Nice To Haves

  • Previous customer service experience.
  • Familiarity with DMV processes and procedures.
  • Typing proficiency of at least 50 words per minute with minimal errors.

Responsibilities

  • Interview applicants to determine the type of license or identification needed; review, inspect, and verify documents to establish identity and eligibility.
  • Explain why applications cannot be accepted and advise applicants on resolving disqualifying issues, including providing expert testimony relating to medical disqualifications.
  • Evaluate applicants’ medical, physical, or mental information against state and federal standards; determine waiver or restriction requirements and explain related procedures or additional evaluations.
  • Conduct safety inspections of vehicles, buses, and commercial vehicles used for tests, and assess operators’ knowledge of required systems and equipment.
  • Administer vision, written, pre-trip, and skills tests; evaluate performance, determine safe-operation knowledge and legal compliance, identify areas for improvement, and advise applicants.
  • Establish driver’s license records and protect the confidentiality and security of information in accordance with state and federal laws.
  • Assist the Legal Division, upon request, in gathering evidence for potential legal action involving fraudulent applications.
  • Respond to inquiries from motor license agents; provide information about laws and procedures to law enforcement and the public; and recommend changes to driver’s license laws, policies, and procedures.
  • Conduct formal and informal interviews and hearings concerning suspensions, revocations, restrictions, modified driving privileges, temporary licenses, financial responsibility matters, and other driver’s license issues.
  • Review and analyze accident reports and other information; determine appropriate case actions; issue set-aside, stay, modification, or temporary-license orders and complete required forms and documents.
  • Perform other duties as assigned.
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