Licensed Therapist, EAP Counselor (Hybrid)

Spring Health•Huntsville, AL

6h•Onsite

About The Position

Spring Health is hiring a Licensed Therapist, EAP Counselor to provide onsite employee assistance program services at a customer location in Huntsville, Alabama. The role provides EAP counseling, management consultations, program promotion, critical incident response, training, case management for mandatory Drug Free Workplace referrals, and expatriate readiness interviews. It may also involve consulting with HR, program managers, and supervisors on workplace and organizational issues. The role reports to the Spring Health Clinical Manager and is scheduled from 8 a.m. to 4 p.m. local time. The counselor provides solution-focused employee mental health counseling, consultation, support, and connections to appropriate resources. They assess referred employees, determine service agreements and recovery plans, monitor participation in mandatory referral processes, and support members and organizations during crises. They also promote benefits, conduct trainings, learn the customer’s benefit ecosystem, complete internal training and documentation, and follow Spring Health policies and ethical, confidentiality, compliance, risk-management, and regulatory standards.

Requirements

LPC, LCSW, LMFT, or Psychologist qualification with a minimum of 3 years of experience; independent licensure is required.
Unrestricted license to practice psychotherapy in Alabama.
Applicants with an Alabama license must be open to obtaining Florida licensure.
Training and experience in management consultation, management referrals, critical incident response, and EAP presentations.
Training and experience in evidence-based care modalities, including short-term, solution-focused therapy.
Comfort providing safety planning and intervention when a client presents with higher risks.
Commitment to timely, high-quality documentation of service delivery.
Knowledge of healthcare settings and community resources.
Comfort adopting new technologies and platforms and handling technology-related tasks efficiently.
Excellent written and verbal communication skills.
Ability to work independently and collaborate with a team and clinical care navigators.

Nice To Haves

Additional Florida licensure.
EAP experience.
SAP qualification.
CEAP certification.
Supervisory experience and/or experience working with management and human resource professionals.
Demonstrated substance use disorder experience.
Experience working with diverse populations; bilingual ability is preferred.

Responsibilities

Provide onsite support to managers, people teams, and members at the customer location in Huntsville, Alabama.
Provide management consultation to leaders to enhance employee wellbeing and workplace effectiveness.
Assess referred employees and determine service agreements and recovery plans.
Monitor employees’ engagement in the mandatory Drug Free Workplace referral process.
Deliver critical incident response services.
Conduct trainings and facilitate Spring Health benefit promotion events.
Develop expert-level understanding of the customer benefit ecosystem and available support programs.
Provide solution-focused employee mental health counseling, consultation, support, and connection to appropriate resources.
Complete required internal training and assignments and attend Spring Health Clinical Team meetings.
Follow Spring Health policies and maintain confidentiality, compliance, and ethical standards.
Assess risk and manage member and organizational crises through in-the-moment support, triage, safety planning, and follow-up.
Identify and problem-solve barriers or disruptions to care with leadership support.
Maintain accurate and complete documentation that meets risk-management and regulatory requirements.
Perform other responsibilities as needed for the success of the role.