Licensed Sales Consultant

Stanton Optical • Cartersville, GA

4d

About The Position

Stanton Optical is seeking a Licensed Sales Consultant to help patients and customers navigate its eyewear sales process and meet their eye care needs. The role combines customer service and sales with optical tasks such as measuring and fitting lenses and frames, verifying prescriptions and lens specifications, making minor eyewear repairs, and helping ensure orders are completed accurately and on time. Consultants work to achieve sales goals, provide a memorable customer experience, maintain brand and safety standards, and support the store team in a fast-paced retail environment. Work hours are determined by business needs, and schedule flexibility is expected.

Requirements

• At least 1 year of proven customer-service experience with a track record of exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• Valid ABO/NCLE certification and/or a license in the applicable state.
• High school diploma or equivalent.
• Passion for customer and patient care.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word and Google Docs.

Nice To Haves

• Interest in learning, embracing, and fostering innovation among the team.
• Ability to promote high work standards and encourage an entrepreneurial mentality.

Responsibilities

• Greet patients and customers, identify their needs, and explain available promotional products and services.
• Help customers choose eyewear suited to their budgets and eye care needs.
• Troubleshoot prescription-related problems, resolve complaints, and provide solutions for dissatisfied customers.
• Meet established sales goals while following company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Maintain brand standards and perform basic housekeeping as needed.
• Measure, fit, and adapt lenses and frames onsite or virtually according to prescriptions or specifications; make minor repairs and adjustments.
• Sign off on jobs onsite or virtually after confirming power ranges and lens measurements; review written prescriptions and verify lenses have been ground to specification.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Maintain lab-area brand standards and notify management about equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses, including two pairs annually with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation and sales commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED