(USA) Licensed/Registered Vision Center Manager - Single

Walmart•Moraine, OH

16h•$31 - $44•Onsite

About The Position

The Licensed/Registered Vision Center Manager leads sales growth, merchandising, pricing, inventory, and seasonal execution for the optical department. The role uses sales and operational data to forecast trends, tailor assortments to member needs and local conditions, monitor competition, and improve financial performance. It also promotes optical services through community outreach and represents the department in community programs and internal initiatives. The manager sets service standards and oversees member consultations, eyewear and contact lens services, order processing, fittings, adjustments, inspections, and troubleshooting within applicable scope-of-practice requirements and optometric supervision. The role supports optometric services through appointment workflows, patient intake, insurance verification, permitted pre-testing, documentation, and payment collection. It maintains confidentiality and accurate records, supports quality assurance, and ensures equipment is clean, calibrated, maintained, and ready for use. The role leads, hires, coaches, trains, and develops the optical team; assigns work to support efficient operations; recognizes contributions; and supports certification, licensure renewal, and apprenticeship pathways. It ensures compliance with HIPAA, optical regulations, company policies, ethics, and safety standards, and uses reports and audits to identify gaps and implement corrective actions. The manager also oversees shrink prevention, stock levels, receiving, asset protection, and maintenance of equipment and work areas, while collaborating across teams to meet business objectives. Walmart describes the position as offering an hourly wage range of $30.50–$43.50, with performance-based bonuses and benefits. The actual rate will meet or exceed the applicable minimum wage for the job location.

Requirements

Meet the eligibility requirements to work in a Vision Center, including minimum age of 18 and certification, registration, licensure, and other qualifications required by company policy and applicable regulations.
Active licensure or registration.
Active ABO.
Meet one of the following minimum qualification pathways: completion of 2 or more years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience, including 1 year of optical experience, plus a high school diploma, GED, or equivalent.

Nice To Haves

Experience in optical services or retail operations.
Experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Experience with insurance processing and electronic health records.

Responsibilities

Lead department sales growth through merchandising, pricing accuracy, inventory oversight, and seasonal execution.
Forecast sales trends, align product assortments with member needs and local conditions, monitor competitive pricing, and use sales data to improve revenue performance.
Promote optical services through community outreach and represent the department in community programs and internal business initiatives.
Set high service standards and guide resolution of member inquiries and concerns.
Lead lifestyle consultations and recommend visual solutions; oversee permitted eyewear measurements, fittings, adjustments, contact lens education, and related services under applicable optometric supervision.
Maintain confidentiality and compliant documentation, including HIPAA and safety requirements.
Manage quality assurance, resolve complex optical issues under applicable optometric supervision, and maintain equipment calibration, cleanliness, and readiness.
Hire, train, coach, develop, recognize, and manage the performance of the optical team; assign duties to optimize workflow and support operational excellence.
Support certification and licensure pathways, timely credential renewals, and state-required sponsorship and development pathways for apprentice opticians.
Oversee accurate optical measurements, frame adjustments, repairs, final eyewear inspections, prism verification, and troubleshooting of non-adapt cases under applicable optometric supervision.
Coordinate with laboratories, suppliers, and optometrists regarding job status, product updates, and corrective actions.
Direct eyewear and contact lens order processing and trial lens inventory control; monitor equipment performance and coordinate troubleshooting, repairs, or replacements.
Support optometric services by overseeing appointment workflows, permitted pre-testing, contact lens insertion and removal documentation, and payment collection for doctor or telehealth services where permitted.
Promote optical technologies that improve accuracy, efficiency, and member experience.
Ensure compliance with HIPAA, optical regulations, company policies, safety protocols, and standards of ethics and integrity; analyze reports, identify gaps, and implement corrective actions.
Manage shrink prevention, stock levels, receiving procedures, inventory protection, asset protection, quality reviews, and upkeep of equipment and work areas.
Prepare, review, and use operational reports to guide decisions and align work with organizational goals.
Provide permitted OD office and patient intake support, including appointment coordination, insurance verification, payment collection, and patient-record maintenance.
Support clinical operations by performing basic optometric pre-testing and recording results under optometrist guidance where permitted.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting quality and timelines.
Develop and implement processes by collaborating with managers, coworkers, customers, and business partners; analyzing information; monitoring results; and addressing improvement opportunities.
Model and support company policies, procedures, ethics, and integrity; guide associates in applying them and assist management with addressing compliance issues.
Foster an inclusive, collaborative culture, build trusting relationships, mentor others, recognize contributions, and support continuous improvement and adaptation to change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes, subject to classification and length of employment.
Live Better U: Walmart-paid education benefits for eligible full-time and part-time associates, including tuition, books, and fees for eligible programs.
Performance-based bonus awards, including annual or quarterly bonuses.
Regional Pay Zone compensation may apply based on location.