Licensed/Registered Vision Center Manager - Single - 1362

Walmart•Destin, FL

1d•$37 - $50•Onsite

About The Position

The Licensed/Registered Vision Center Manager leads the optical department’s sales, merchandising, pricing, inventory, community outreach, and member-service efforts. The manager forecasts sales trends, aligns assortments with member and community needs, monitors competitive pricing, uses performance data to improve revenue, and represents the department in community and internal initiatives. The role leads and develops the optical team through hiring, training, coaching, performance management, and recognition. It assigns work to support effective workflows, promotes an inclusive and accountable culture, supports credentialing and development, and ensures apprentices have sponsorship where state requirements apply. As permitted by scope-of-practice requirements and under applicable optometric supervision, the manager oversees optical measurements, eyewear fittings and adjustments, repairs, inspections, contact lens education, order processing, and troubleshooting of non-adapt cases. The role also directs contact lens and trial lens inventory, maintains equipment readiness, supports optometrist services and clinical workflows, and may provide patient intake, appointment coordination, insurance verification, payment collection, and basic optometric pre-testing where permitted. The manager ensures confidentiality, accurate documentation, and compliance with HIPAA, optical regulations, company policies, and safety protocols. Responsibilities include quality assurance, audit readiness, shrink prevention, asset protection, receiving procedures, equipment maintenance, operational reporting, and corrective actions. The role collaborates with managers, co-workers, customers, and business partners to meet business priorities and improve processes. The position is based at the Vision Center at 15017 Emerald Coast Parkway, Destin, Florida. Walmart states that the role offers an hourly wage range of $37.00–$50.00, with performance-based bonuses and additional compensation that may include regional pay zone adjustments. Benefits include health coverage, financial benefits, paid time off, education benefits, and other programs, subject to eligibility and plan terms.

Requirements

Meets eligibility requirements to work in a Vision Center, including minimum age of 18 and certification, registration, licensure, and other qualifications required by company policy and applicable regulations.
Active licensure or registration.
Active ABO certification.
Meets at least one minimum qualification pathway: completion of two or more years of college; one year of retail experience and one year of supervisory experience; or two years of general work experience, including one year of optical experience, and a high school diploma, GED, or equivalent.

Nice To Haves

Experience in optical services or retail operations.
Experience supervising five or more direct reports, with responsibility for performance management, mentoring, hiring, and firing.
Experience with insurance processing and electronic health records.

Responsibilities

Lead department sales growth through merchandising, pricing accuracy, inventory oversight, and seasonal execution.
Forecast sales trends; align product assortments with member needs, community demographics, and local economic patterns; monitor competitive pricing; and use sales data to improve revenue performance.
Lead community outreach and represent the optical department in community programs and internal business initiatives.
Set service standards and resolve member inquiries and concerns promptly and accurately.
Lead lifestyle consultations and recommend visual solutions; oversee optical measurements, eyewear fittings, adjustments, contact lens education, repairs, inspections, and non-adapt troubleshooting where permitted and under applicable optometric supervision.
Protect member confidentiality and maintain accurate, compliant documentation, including HIPAA and safety records.
Manage quality assurance, equipment calibration and maintenance, cleanliness, and operational readiness.
Lead, coach, train, hire, and develop the optical team; manage performance and recognition; assign duties; and support certification, licensure, and apprentice sponsorship pathways.
Ensure accuracy of optical measurements, including pupillary distance, position of wear, and multifocal or progressive lens parameters, and ensure consistent use of manual and digital tools.
Coordinate with laboratories, suppliers, and optometrists regarding order status, product updates, and corrective actions.
Direct eyewear and contact lens order processing, trial lens inventory control, and equipment maintenance and troubleshooting.
Support optometrist services through appointment scheduling workflows, pre-testing, contact lens insertion and removal documentation, and payment collection where permitted.
Promote optical technologies that improve accuracy, efficiency, and member experience.
Ensure compliance with HIPAA, optical regulations, company policies, and safety protocols; analyze reports, identify gaps, and implement corrective actions.
Manage shrink prevention, stock levels, receiving procedures, inventory protection, asset protection, quality assurance reviews, and optical work-area maintenance.
Prepare and use operational reports to guide decisions and align work with organizational goals.
Provide optometrist office and patient intake support where permitted, including appointment coordination, insurance verification, payment collection, and patient-record maintenance.
Perform basic optometric pre-testing and record results under optometrist guidance where permitted.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes by collaborating with business partners, analyzing information, monitoring results, and addressing improvement opportunities.
Promote and support company policies, procedures, ethics, and integrity; model compliance, implement action plans, and assist management with ethical and compliance issues.
Promote respect, inclusion, teamwork, integrity, customer and member service, learning, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
Short-term and long-term disability.
Company discounts and Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes, subject to classification, tenure, and applicable requirements.
Walmart-paid Live Better U education program, including tuition, books, and fees for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
Regional Pay Zone compensation may apply based on location.