Licensed/Registered Vision Center Manager

Walmart • Hudson, FL

13d • $37 - $50 • Onsite

About The Position

The Licensed/Registered Vision Center Manager leads optical department sales, merchandising, pricing, inventory, and seasonal execution. The role forecasts sales trends, aligns assortments with member needs and local conditions, monitors competitive pricing, uses sales data to improve revenue performance, and represents the department in community outreach and internal business initiatives.

The manager sets service standards and leads lifestyle consultations, recommending visual solutions under appropriate supervision. Within applicable scope-of-practice requirements and optometric supervision, the role oversees measurements, fittings, adjustments, contact lens education, eyewear inspections, troubleshooting, order processing, trial lens inventory, and optical equipment calibration and maintenance. The manager also supports optometric services through appointment workflows, pre-testing, patient intake, insurance verification, records, and payment collection where permitted.

The role hires, trains, coaches, and develops the optical team; assigns work to support workflow and operational excellence; supports certification and licensure pathways; and ensures apprentices have sponsorship as required by state rules. It maintains confidentiality and compliant documentation, enforces HIPAA, optical regulations, company policies, and safety protocols, and uses operational reports and quality reviews to address gaps and maintain audit-ready standards. The manager oversees shrink prevention, inventory protection, asset protection, and optical work areas and equipment.

The position also requires collaboration across teams, effective communication, sound decision-making, adaptability, integrity, accountability, and a focus on customers and members. Walmart offers competitive pay, performance-based bonuses, and benefits. The hourly wage range is $37.00–$50.00, with actual pay at or above the applicable minimum wage. Certain positions may receive Regional Pay Zone compensation.

Requirements

• Option 1: Completion of 2 or more years of college.
• Option 2: 1 year's retail experience and 1 year's supervisory experience.
• Option 3: 2 years' general work experience, including 1 year's optical experience, and a high school diploma, GED, or equivalent.
• Meet eligibility requirements to work in the Vision Center, including minimum age of 18 and certification, registration, licensure, and other qualifications required by company policy and applicable regulations.
• Active licensure or registration.
• Active ABO.

Nice To Haves

• Experience in optical services or retail operations.
• Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
• Experience with insurance processing and electronic health records.

Responsibilities

• Lead department sales growth through merchandising, pricing accuracy, inventory oversight, and seasonal execution.
• Forecast sales trends, align product assortments with member needs and local conditions, monitor competitive pricing, and use sales data to improve revenue performance.
• Lead community outreach and represent the optical department in community programs and internal business initiatives.
• Set service standards and ensure prompt, accurate resolution of member inquiries and concerns.
• Lead lifestyle consultations and recommend visual solutions under appropriate supervision.
• Oversee eyewear measurements, fittings, adjustments, contact lens education, repairs, final inspections, and prism verification within permitted scope and under applicable optometric supervision.
• Ensure accurate measurements, including pupillary distance, position of wear, and multifocal or progressive lens parameters, using manual and digital tools consistently.
• Troubleshoot non-adapt cases and coordinate with laboratories, suppliers, and optometrists about job status, product updates, and corrective actions.
• Direct eyewear and contact lens order processing, trial lens inventory control, and equipment calibration and maintenance under applicable optometric supervision.
• Support optometric services by overseeing appointment scheduling workflows, pre-testing, contact lens insertion and removal documentation, and payment collection where permitted.
• Support patient intake, appointment coordination, insurance verification, payment collection, and compliant patient-record maintenance for optical and optometric services where permitted.
• Perform or support basic optometric pre-testing and record results under an optometrist's guidance where permitted.
• Promote use of optical technologies that improve accuracy, efficiency, and member experience.
• Hire, train, coach, develop, and recognize associates; manage performance; assign duties strategically; and support certification, licensure, and apprentice sponsorship pathways.
• Ensure compliance with HIPAA, optical regulations, company policies, safety protocols, and documentation requirements.
• Analyze operational and performance reports, identify gaps, implement corrective actions, and maintain audit-ready standards.
• Manage shrink prevention, stock levels, receiving procedures, inventory protection, asset protection, quality assurance, and optical work areas and equipment.
• Collaborate with managers, coworkers, customers, and business partners to implement processes, coordinate work, monitor results, and identify improvement opportunities.
• Model company policies, ethics, integrity, accountability, inclusion, teamwork, and customer-first service; help others adapt to change and develop their skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U, a Walmart-paid education benefit program covering tuition, books, and fees for eligible programs.
• Performance-based bonuses.
• Regional Pay Zone compensation for certain positions, based on location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED