Licensed Optician-Northridge, CA-LensCrafters
About The Position
LensCrafters is a vision-focused company that combines advanced technology with a personal approach to eye care. We are dedicated to providing high-quality optical standards and innovating the future of optical care. At LensCrafters, we aim to instill passion for care in everyone who walks through our doors and are committed to supporting our employees so they can deliver the best experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in vision care products, including eyewear, lens technology, and digital solutions. Join our community of over 200,000 employees worldwide and help transform the eyewear and eyecare industry.
Requirements
- High School graduate or equivalent
- State Licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use & carry an iPAD/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
Nice To Haves
- Previous customer service & retail experience
Responsibilities
- Welcome all customers and set expectations.
- Custom fit glasses and precisely place prescriptions in lenses.
- Act as a leader in optical acumen.
- Take and record measurements, accurately adjust and fit eyewear with attention to detail, and ensure finished eyewear meets standards and customer needs.
- Assist the team with complex product needs and prescriptions.
- Accurately and thoroughly use technology despite time pressure and customer volume, demonstrating exceptional product knowledge and use of appropriate tools.
- Be proactive, explore the root cause of issues, be forward-thinking, ensure customer satisfaction and exceeded expectations, and be solution-driven.
- Multi-task, prioritize, and manage time with competing priorities.
- Strive to achieve exceptional results on Brand KPIs and competencies.
- Take pride in store appearance and help keep the store clean, attractive, and organized.
- Inform management of safety opportunities and demonstrate safe work practices.
- Be resourceful, self-motivated with a desire for continual learning, improvement, and results.
- Adhere to company policies and procedures, including discounts, promotions, and inventory management.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts
- Competitive bonus and/or commission plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
