Licensed Direct Sales Representative : Base Pay + Uncapped Incentive (Hybrid - Kansas City)

Farmers Insurance•Kansas City, KS

7d•$40,268 - $67,500•Hybrid

About The Position

Farmers is hiring a Licensed Direct Sales Representative to sell insurance products and serve customers through inbound calls, with some outbound calling. The role involves collecting customer information to generate quotes and bind business, educating customers about coverage and costs, and building relationships so customers can choose suitable options. Representatives also identify cross-selling and upselling opportunities and navigate multiple computer systems while interacting with customers. The position is based at the Kansas City, Kansas office and follows a hybrid work model after training: three days in the office and two days virtual for employees within 50 miles of a Farmers corporate office. Applicants beyond 50 miles may also be considered. Initial training may require office attendance. This is a full-time role of 40 hours per week, consisting of five 8-hour shifts. Employees must be available for shifts scheduled within the department’s operating hours, including evenings, rotational Saturdays, and holidays. Compensation includes guaranteed annual base pay of $40,268–$67,500, based on experience, plus uncapped performance-based incentives. The posting says average incentive earnings may reach an additional $27,300 annually, while top performers may earn up to an additional $75,000. A 5% bilingual incentive is also offered. Farmers describes its culture as collaborative, creative, innovative, and focused on customer impact, accountability, and growth.

Requirements

At least 1 year of experience in a sales environment.
Active Property & Casualty License.
Proven ability to meet quotas, metrics, and goals.
Ability and willingness to work in a fast-paced, high-energy environment.
Desire for a long-term career in the insurance industry.
Ability to take initiative, solve problems, and prioritize tasks.
Direct sales skills and ability to influence customers and close sales.
Excellent written and verbal communication skills, including adapting communication style to individual calls and explaining complex policy and coverage information clearly.
High school diploma or GED.
Availability to work any assigned shifts within the listed operating hours, potentially including evenings, rotational Saturdays, and holidays.

Nice To Haves

Bilingual ability is incentivized with a 5% compensation incentive.

Responsibilities

Sell insurance products to inbound callers by gathering customer information, generating quotes, and binding business; make outbound calls in some instances.
Provide exceptional customer service and build strong customer relationships.
Educate customers about coverage and costs so they can select appropriate options.
Qualify customers for other products and services to create cross-selling and upselling opportunities.
Navigate multiple computer systems while interacting with customers.