Direct Sales Representative : Base Pay + Uncapped Incentive (Hybrid - Dallas)

Farmers Insurance • Dallas, TX

6d • Hybrid

About The Position

The Direct Sales Representative sells insurance products to inbound callers by gathering customer information, generating quotes, and binding policies. The role may also involve outbound calls. Representatives provide exceptional customer service, build customer relationships, explain coverage and costs, and help customers select appropriate insurance options. They identify opportunities to cross-sell and upsell other products and services while navigating multiple computer systems during customer interactions.

This is a hybrid role based at the Dallas office. After initial training, employees work in the office three days per week and virtually two days per week. Training may require in-office attendance, with days determined by business needs. Employees within 50 miles of a Farmers corporate office are expected to follow the hybrid schedule. The role is full-time, 40 hours per week, consisting of five 8-hour shifts. Candidates must be available for shifts during department operating hours, which may include evenings, Saturdays, and holidays; shifts are assigned based on business needs.

Requirements

• At least 1 year of experience in a sales environment.
• Active Property & Casualty License.
• High school diploma or GED.
• Proven ability to meet quotas, metrics, and goals.
• Ability to work in a fast-paced, high-energy environment.
• Desire for a long-term career in the insurance industry.
• Ability to take initiative, solve problems, and prioritize tasks.
• Direct sales skills and ability to influence customers and close sales.
• Excellent written and verbal communication skills, including adapting communication style to each call and explaining complex policy and coverage information clearly.
• Availability to work assigned shifts within department hours, potentially including evenings, Saturdays, and holidays.

Responsibilities

• Sell insurance products to inbound callers by gathering customer information, generating quotes, and binding business; make outbound calls in some instances.
• Provide exceptional customer service and build strong customer relationships.
• Educate customers about coverage and costs so they can select appropriate options.
• Qualify customers for other products and services to create cross-selling and upselling opportunities.
• Navigate multiple computer systems while interacting with customers.

Benefits

• Guaranteed annual base pay of $40,268–$67,500, based on experience.
• Uncapped performance-based incentive; average opportunity to earn up to an additional $27,300 annually, with top performers potentially earning up to an additional $75,000.
• Competitive benefits package.
• 5% bilingual incentive.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED