Direct Sales Representative : Base Pay + Uncapped Incentive (Hybrid - Kansas City)
About The Position
The Direct Sales Representative sells insurance products to inbound callers by gathering customer information, generating quotes, and binding business. The role may also involve outbound calls. Representatives provide customer service, build relationships, and explain coverage options and costs so customers can make informed choices. They identify opportunities to cross-sell and upsell other products and services, while navigating multiple computer systems and interacting with customers. This is a hybrid role based at the Kansas City, Kansas office. Employees living within 50 miles of a Farmers corporate office work in the office at least three days per week and may work virtually up to two days per week after training. Initial training may require in-office attendance, with the schedule determined by business needs. The position is full-time, with five 8-hour shifts per week. Candidates must be available for assigned shifts within the department’s operating hours, which may include evenings, rotational Saturdays, and holidays. Training hours are 9:30 a.m.–6 p.m. CT; regular hours are Monday–Friday, 7 a.m.–9 p.m. CT, and rotational Saturdays, 8 a.m.–4:30 p.m. CT. Compensation includes guaranteed annual base pay of $40,268–$67,500, based on experience, plus uncapped performance-based incentives. The posting says the average opportunity is up to an additional $27,300 annually, with top performers earning up to an additional $75,000; a 5% bilingual incentive is also offered.
Requirements
- At least 1 year of experience in a sales environment.
- Active Property & Casualty license.
- Proven ability to meet quotas, metrics, and goals.
- Ability and motivation to work in a fast-paced, high-energy environment.
- Desire to pursue a long-term career in the insurance industry.
- Ability to take initiative, solve problems, and prioritize tasks.
- Direct sales skills and the ability to influence customers and close sales.
- Excellent written and verbal communication skills, including adapting communication style to each call and explaining complex policy and coverage information clearly.
- High school diploma or GED.
- Availability to work assigned shifts within the stated operating hours, potentially including evenings, Saturdays, and holidays.
Responsibilities
- Sell insurance products to inbound callers by gathering customer information, generating quotes, and binding business; make outbound calls in some instances.
- Provide exceptional customer service and build strong customer relationships.
- Educate customers about coverages and costs so they can select appropriate options.
- Qualify customers for other products and services to create cross-selling and upselling opportunities.
- Navigate multiple computer systems while interacting with customers.
Benefits
- Competitive benefits package.
- Uncapped performance-based incentive.
- 5% bilingual incentive.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
