Direct Sales Representative : Base Pay + Uncapped Incentive (Hybrid - Dallas)

Farmers Insurance • Dallas, TX

7d • $40,268 - $67,500 • Hybrid

About The Position

The Direct Sales Representative sells insurance products to inbound callers and, in some instances, makes outbound calls. The representative gathers customer information to generate quotes and bind business, provides exceptional service, builds customer relationships, and explains coverage and costs so customers can choose appropriate options. The role also identifies opportunities to cross-sell or upsell other products and services and requires navigating multiple computer systems while interacting with customers.

This is a hybrid role based in Dallas. After initial training, employees work in the office three days per week and virtually up to two days per week, provided they live within 50 miles of a Farmers corporate office. Training may require in-office attendance based on business needs. The position is full-time, with five eight-hour shifts per week. Candidates must be available for shifts assigned within the department’s operating hours, including possible evenings, rotational Saturdays, and holidays.

Requirements

• At least one year of experience in a sales environment.
• Active Property & Casualty License.
• Proven ability to meet quotas, metrics, and goals.
• Ability to work in a fast-paced, high-energy environment.
• Interest in a long-term career in the insurance industry.
• Ability to take initiative, solve problems, and prioritize tasks.
• Direct sales skills and ability to influence customers and close sales.
• Excellent written and verbal communication skills, including adapting communication style to each call and explaining complex policy and coverage information in understandable terms.
• High school diploma or GED.
• Availability to work assigned shifts within the department’s operating hours, which may include evenings, rotational Saturdays, and holidays.

Nice To Haves

• Bilingual ability, for which a 5% incentive is offered.
• Self-motivation and goal orientation.
• Customer focus and ability to tailor solutions with empathy.
• Technical adaptability and comfort navigating systems.
• Openness to feedback and learning.
• Accountability and reliability.

Responsibilities

• Sell insurance products to inbound callers by gathering customer information, generating quotes, and binding business; make outbound calls in some instances.
• Provide exceptional customer service and build strong customer relationships.
• Educate customers about coverage and costs so they can select appropriate options.
• Qualify customers for other products and services to create cross-selling and upselling opportunities.
• Navigate multiple computer systems while interacting with customers.

Benefits

• Competitive benefits package.
• Uncapped performance-based incentive, averaging up to an additional $27,300 annually; top performers may earn up to an additional $75,000 annually.
• 5% bilingual incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED