Licensed Benefits Enrollment Specialist (Contract)

Meridio • New York, NY

8d • Remote

About The Position

Meridio is seeking a Licensed Benefits Enrollment Specialist, referred to as a Benefit Guide, to assist clients' employees in understanding and selecting health benefits. This remote contract role involves conducting one-on-one consultations via phone or video to explain benefit options, guide employees through enrollment, and ensure accurate completion of all necessary information. The specialist will report to the Guide Team Manager and has the potential for conversion to a full-time position based on business needs, performance, and mutual fit. The ideal candidate will hold an active health and life insurance license, possess knowledge of benefits, enjoy helping people, and be adept at simplifying complex information.

Requirements

• An active resident-state Health and Life Insurance License in good standing.
• The ability and willingness to obtain additional non-resident licenses as needed.
• Experience in employee benefits, health insurance, benefits enrollment, or a similar customer-facing role.
• Knowledge of medical, dental, vision, life, disability, and voluntary benefit products.
• Strong verbal and written communication skills.
• Strong organization, attention to detail, and follow-through.
• Comfort using virtual meeting tools, carrier portals, benefit administration platforms, and customer-tracking systems.
• The ability to handle personal and benefit information confidentially.
• Personal Computer, strong dependable internet connection.

Nice To Haves

• Experience with remote enrollments
• Experience with ACA-compliant health plans, ancillary products, or direct-pay enrollments.
• Experience supporting high-volume enrollment or renewal periods.
• Active licenses in multiple states or familiarity with NIPR and nonresident licensing.
• Bilingual communication skills.

Responsibilities

• Conduct one-on-one benefit consultations by phone or virtual meeting.
• Explain available medical, dental, vision, life, disability, and voluntary benefit options.
• Review plan costs, coverage, limitations, eligibility requirements, provider networks, and prescription coverage.
• Help employees compare options based on their individual and family needs.
• Answer questions clearly and provide next steps when follow-up is needed.
• Complete enrollment applications and collect required employee information.
• Verify eligibility, employer contributions, payroll deductions, and effective dates.
• Process direct-pay enrollments and payment information when applicable.
• Ensure enrollments meet carrier, company, and compliance requirements.
• Follow up on missing information and resolve or escalate open questions.
• Review each client’s benefit offerings, eligibility rules, contribution amounts, and enrollment guidelines before consultations.
• Stay current on benefit products, carrier updates, company procedures, licensing requirements, and continuing education.
• Maintain clear and complete notes in Meridio’s systems.
• Work with Client Success, Coverage, Operations, and carriers to resolve enrollment issues.
• Share recurring questions or process issues that could help improve how the team works.

Benefits

• Meaningful work: You’ll help our clients’ employees understand benefits that matter to them and their families.
• A supportive team: We work together, communicate openly, and help each other solve problems.
• A chance to contribute: You’ll have opportunities to improve how we support our clients and their employees as Meridio grows.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed